[ThemeLooks Support Team]

We can understand the situation.

However, we are really sorry to say that there has no temporary fix/advice.

We are trying to fix the issue ASAP.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Yes, now we got it.

We have listed this in our theme update list to fix the issue in the next update of the theme.

Please wait with patience for the next update of the theme. You will get notified via email when the theme update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kent,

As we said, it’s all about WHMCS URL issue, not our theme issue.

Moreover, we didn’t find any difference between those URLs.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Bader,

We have used this plugin https://wordpress.org/plugins/rtl-tester/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

It’s confusing to understand. Could you please explain with details about your issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi JF,

If you want to use the slider revolution with the theme, then you need to hire someone else to provide support to make compatible with the theme to use the sliders that will create by the slider revolution.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi JF,

It’s all about WHMCS URL issue, not our theme issue.

You could check the issue to use a privet window/tab of the browser to follow the steps below.

1. Copy the product URL that you copied before from whmcs
2. Open a privet window/tab of the browser
3. Paste the URL and go
It will redirects to the cart page in WHMCS

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Travis,

Please provide your WHMCS URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sammie,

This is not an issue. Because both notices have come from two plugins WP GDPR Compliance & Cookies Consent.

If you don’t want those you could uninstall the plugins.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Hüseyin,

It’s all about a Plugin confliction. You have used <h4> tag in the mega-menu as title and the <h4> tag is getting visibility: visible; from one of your installed plugin.

In this issue, you could remove <h4> tag from the mega-menu title or use the CSS below to fix the issue.

h4 {
visibility: inherit !important;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Hüseyin,

It’s our office closing time and tomorrow (Friday) is our off day.

We will review your issue on Saturday.

Please wait with patience.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Hüseyin,

Please provide your website URL and a screenshot to review the issue to fix.

Moreover, It’s best practice to check if:

– Disable 3rd party plugins, because most issues are caused by a plugin conflict

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sammie,

Please check out the screenshot to understand how you can utilize this page http://tinyurl.com/y4fj7jhx

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are asking for your wp-admin access to review the issues to fix. If you don’t want to give, then there has nothing in our hands to assist you as our theme has no such kind of issues. Also, our theme is fully compatible with the latest version of WordPress and PHP. If you are using an older version of the WordPress and PHP, then please update those to fix those issues.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

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