ThemeLooks Support Team

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Viewing 15 posts - 3,406 through 3,420 (of 5,045 total)
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  • September 25, 2018 at 8:08 pm in reply to: VPS Slider #4657
    ThemeLooks Support Team
    Keymaster

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    September 25, 2018 at 1:23 pm in reply to: WHMCS Domain Transfer Fields in HTML Template #4655
    ThemeLooks Support Team
    Keymaster

    It’s not possible.

    Best Regards,
    ThemeLooks Support Team

    September 25, 2018 at 1:21 pm in reply to: VPS Slider #4654
    ThemeLooks Support Team
    Keymaster

    In this issue, you need to create another vps-plans.js and vps-hosting.html Ex. vps-plans2.js and vps-hosting2.html. Also, need to call the vps-plans2.js in the vps-hosting2.html file to work the plans with the vps-hosting2.html

    Best Regards,
    ThemeLooks Support Team

    September 25, 2018 at 12:25 pm in reply to: v7.6.1 Updates WHMCS #4650
    ThemeLooks Support Team
    Keymaster

    Please Note: Our provided WHCMS template is based on the WHMCS v7.6.0, not the v7.5.1.

    If you are using an old version of the template, then please download and use the latest version of the WHMCS template and it’s recommended.

    Best Regards,
    ThemeLooks Support Team

    September 25, 2018 at 11:02 am in reply to: VPS Slider #4648
    ThemeLooks Support Team
    Keymaster

    Hi Doug,

    You will get all of the VPS plans information in the js/vps-plans.js file. Moreover, you will need to add or remove the VPS plans from the js/vps-plans.js file.

    Best Regards,
    ThemeLooks Support Team

    September 25, 2018 at 10:46 am in reply to: WHMCS Domain Transfer Fields in HTML Template #4647
    ThemeLooks Support Team
    Keymaster

    Hi Doug,

    In this issue, please check out the FAQs from the provided documentation. This is because the answer already covered in the documentation -> FAQ

    Best Regards,
    ThemeLooks Support Team

    September 25, 2018 at 10:30 am in reply to: v7.6.1 Updates WHMCS #4646
    ThemeLooks Support Team
    Keymaster

    Hi Doug,

    Mainly, our item is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer, and color based on our HTML template.

    Best Regards,
    ThemeLooks Support Team

    September 25, 2018 at 9:52 am in reply to: header-menu collapsing issue #4644
    ThemeLooks Support Team
    Keymaster

    Hi fakkah,

    First of all, you already posted in this in our support forum.

    2nd, please check out the item live demo, if you found same as your issue then that’s not an issue.

    If you found different, then provide us your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    September 23, 2018 at 10:50 pm in reply to: Problem after update to 2.3 version #4639
    ThemeLooks Support Team
    Keymaster

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    September 23, 2018 at 9:49 pm in reply to: Problem after update to 2.3 version #4637
    ThemeLooks Support Team
    Keymaster

    Hi Andrzej,

    Please remove and reinstall or update the cvit-core plugin also to fix the issue as we have mentioned in the changelog.

    Changelog included in documentation/changelog (folder).

    Best Regards,
    ThemeLooks Support Team

    September 23, 2018 at 6:10 pm in reply to: Error when activating Cvit Core Plugin #4634
    ThemeLooks Support Team
    Keymaster

    We have fixed the issue and updated the theme on ThemeForest. Please download and use the updated theme to get rid of the issue.

    ***(need to remove and reinstall the “cvit” Theme and “cvit-core” Plugin to get the update)***

    Best Regards,
    ThemeLooks Support Team

    September 23, 2018 at 6:10 pm in reply to: [urgent] Website does not load, no error page #4633
    ThemeLooks Support Team
    Keymaster

    We have fixed the issue and updated the theme on ThemeForest. Please download and use the updated theme to get rid of the issue.

    ***(need to remove and reinstall the “cvit” Theme and “cvit-core” Plugin to get the update)***

    Best Regards,
    ThemeLooks Support Team

    September 23, 2018 at 5:02 pm in reply to: [urgent] Website does not load, no error page #4632
    ThemeLooks Support Team
    Keymaster

    We are investigating the issue. Please wait with patience for our further response.

    Best Regards,
    ThemeLooks Support Team

    September 23, 2018 at 9:51 am in reply to: [urgent] Website does not load, no error page #4630
    ThemeLooks Support Team
    Keymaster

    Please provide your cPanel and wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    September 23, 2018 at 9:49 am in reply to: Erro LilyHost #4629
    ThemeLooks Support Team
    Keymaster

    Yes, the template has been updated. Please download and use the updated template.

    Best Regards,
    ThemeLooks Support Team

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Viewing 15 posts - 3,406 through 3,420 (of 5,045 total)
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