[ThemeLooks Support Team]

Hi Matthew,

Thanks for your feedback.

We have listed this in our theme update list. If possible we will try to add your requested features in our future update of the Theme.

Best Regards,
ThemeLooks SUpport Team

[ThemeLooks Support Team]

Hi Emma,

Please follow again the steps below.

1. Please make sure you have the latest version of WordPress and update your server PHP version to minimum 5.6.25 or newer.
2. Clean your full database “OR” reinstall a new WordPress with a new database
3. Then install the theme (follow the steps from the provided documentation)
4. Then install all of the required plugins (follow the steps from the provided documentation)
5. Then active all of the installed plugins (follow the steps from the provided documentation)
6. Then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mike,

In this issue, please use the CSS below to fix the issue.

.about--info-border {
    border-bottom: 1px solid #e9e9e9 !important;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Thomas,

Mainly, our item is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer, and color based on our HTML template.

In this case, you need to use both HTML and WHMCS templates separately. HTML template to show/represent your products/services and WHMCS template for billing like as our demo.

In this issue, you need to install the HTML template in your server root directory (example: http://www.yourdomain.com) to show/represent your products/services and install the WHMCS on your server sub-directory (example: http://www.yourdomain.com/clientarea) to follow their Documentation https://docs.whmcs.com/Documentation_Home

After then follow the steps from the provided readme.txt to install the WHMCS template.

WHMCS Template included in whmcs-template (folder) with installation instruction readme.txt

Moreover, you need to link up all of your products/services (buy now link) to your WHMCS.

Furthermore, please follow the installation steps from the documentation -> INSTALLATION to install the HTML template that included in html-template (folder).

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mike,

Please provide us a screenshot, where you found the Google Font server sending requests in the background? Because we are unable to understand it’s sending the request through our theme or the WordPress core.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that we have no list of references like that.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mike,

We are really sorry to say that we are unable to find out the issue. Maybe someone used HTML tag without the closing tag in the reply in a wrong way. That’s why the issue was raised.

However, we have seen that the other pages are looking good.
Example: Page 1, Page 2, Page 3, Page 7

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Thomas,

Please post your own topic with details including your website and WHMCS URL in the exact/right/correct forum that item you have bought to get assistance. Ref: https://www.themelooks.com/support/forums/forum/vpnet/html-template/

Please Note: Don’t break our support forum rules to post in the other item forum that item you have not bought.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please find out from here https://www.themelooks.com/support/forums/forum/cvit/wordpress-theme/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Shirish,

In this issue, you have to use your own google map API (that registered with your domain) here http://prntscr.com/k6aru7 Check out this article about “Creating a Google Maps API Key” https://www.wpgmaps.com/documentation/creating-a-google-maps-api-key/

After then, use the correct Latitude & Longitude to find out here https://www.latlong.net/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please check out the screenshot http://prntscr.com/kthlvi to turn off the preloader.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you have to find out the issue manually if you did a mistake when you customized. Because there have no tools available to check.

Moreover, you will get all of the header content in the header.tpl file and all of the footer content in the footer.tpl file. Also, all of the CSS files are loading from includes/head.tpl file.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Cao,

In this issue, just deactivate the Cookie Consent plugin from the plugins.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Cao,

Sorry for the inconvenience.

We have listed this in our theme update list. We will fix the issue and update the theme ASAP on Themeforest (Envato Market).

Please wait with patience for the next update of the theme. You will get notified via email when the theme update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Matthew,

We have double checked and there was no issue with our theme. Maybe you forgot to update the hostwhmcs-core Plugin.

Please Note: You need to remove and reinstall the hostwhmcs Theme and hostwhmcs-core Plugin to get the updates for v2.7

Best Regards,
ThemeLooks Support Team

[Author]

Posts