ThemeLooks Support Team, Author at Themelooks Support

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August 11, 2018 at 1:00 pm in reply to: Slider content background color #4331

ThemeLooks Support Team
Keymaster

Hi David,

We have fixed the issue and updated the theme on Themeforest.

Please download and use the updated theme to get rid of the issue.

Best Regards,
ThemeLooks Support Team

August 11, 2018 at 10:44 am in reply to: Slider content background color #4330

ThemeLooks Support Team
Keymaster

Hi David,

We are really sorry for the inconvenience.

Our team working on your issue.

Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

August 11, 2018 at 9:33 am in reply to: CMB2 Plugin Issue – Edit Page Becomes Uneditable.. #4329

ThemeLooks Support Team
Keymaster

Hi Tay,

In this issue, just enabled the footer widgets from HostWHMCS Options -> Footer http://prntscr.com/khac8s

Moreover, please extends your support to get assistance in future, because your FREE support was expired on 2018-02-28.

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 5:23 pm in reply to: The following required plugins are currently inactive, getting this error #4325

ThemeLooks Support Team
Keymaster

If you need Woocommerce, then install and activate the Woocommerce plugin.

Moreover, the documentation already included in the package of the main download files. Please check out the download files.

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 4:32 pm in reply to: The following required plugins are currently inactive, getting this error #4323

ThemeLooks Support Team
Keymaster

You could try Namecheap.

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 2:52 pm in reply to: Menu and Hire Me Form #4321

ThemeLooks Support Team
Keymaster

Thanks for the appreciate!

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 1:15 pm in reply to: The following required plugins are currently inactive, getting this error #4319

ThemeLooks Support Team
Keymaster

Your server is super slow. That’s why we installed the Required plugins one by one. Now you can follow the next steps from the provided documentation.

However, we will suggest you change your server. Otherwise, the issue will not fix. This is because it’s all about your slow server issue.

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 1:00 pm in reply to: Menu and Hire Me Form #4318

ThemeLooks Support Team
Keymaster

Please follow the steps below.

1. Please click on wp-content folder to your c-panel theme directory.
2. Click on Plugins folder.
3. Click on cvit-core folder.
4. Click on hire folder.
5. Please, open cvit-hire.php file by any code editor ( like note pade++, Sublime Text ).
6. Comment the fields that you want. Example http://prntscr.com/kg1vpn

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 12:05 pm in reply to: The following required plugins are currently inactive, getting this error #4315

ThemeLooks Support Team
Keymaster

What is your domain (wp-admin) URL? Where will we login with your provided username & password?

Please send the following details again.
– wp-admin URL
– username
– password

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 11:20 am in reply to: The following required plugins are currently inactive, getting this error #4313

ThemeLooks Support Team
Keymaster

Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 10:53 am in reply to: Slider #4311

ThemeLooks Support Team
Keymaster

Could you please describe us with details (step by step) when you are getting this error message? Because we didn’t get any error in your wp-admin and the slider edit option work fine as it should work http://prntscr.com/kg0uf6

Please Note: The slider is a custom slider. So, it will not edit with Visual Composer.

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 10:42 am in reply to: CVIT Core plugin unavailable #4310

ThemeLooks Support Team
Keymaster

Thanks for the appreciate!

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 10:41 am in reply to: Translation #4309

ThemeLooks Support Team
Keymaster

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 10:40 am in reply to: Menu and Hire Me Form #4308

ThemeLooks Support Team
Keymaster

1. The menu does not work with the slug, it works with the section id.
The ids are following for the sections.
#banner for Banner (Home menu)
#about for About section
#services for Services section
#falContent for Flat Content section
#gallery for Portfolio/Works/Gallery section
#feedback for Testimonial/Feedback section
#counter for Counter section
#pricing for Pricing section
#subscribe for Subscribe section
#brands for Clients/Brands section
#team for Teams section
#blog for Blog section
#contact for Contact section

2. Yes, you could comment out the code to remove some fields from the Hire Me form. Moreover, we will fix the misspelling.

Best Regards,
ThemeLooks Support Team

August 8, 2018 at 9:59 am in reply to: Extension is not exist after upgrade in 1.7 #4307

ThemeLooks Support Team
Keymaster

After installing the extension, you will get the theme options panel here http://prntscr.com/kg0hnb

Best Regards,
ThemeLooks Support Team
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Viewing 15 posts - 3,541 through 3,555 (of 5,045 total)

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