[ThemeLooks Support Team]

Only GoDaddy (your hosting provider) can assist you on this issue. We are really sorry to say that we are unable to assist you on this issue.

Moreover, it’s a requirement of the theme that your hosting server PHP version must be minimum 5.6.25 or newer. Otherwise, the theme will not work properly.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Manhal,

We have reviewed your website and we didn’t get any issue. Please check out the screenshot as a reference http://prntscr.com/kfl66m It’s can be your domain or browser cache issue. Please clear all of your domain and browser caches.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Sorry for the inconvenience. We will update our documentation.

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kenneth,

The subscribe system works with mailchimp. In this issue, you need to use your own mailchimp API and list id here http://prntscr.com/kfkn0w

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi nilesh,

Please make sure you have the latest version of WordPress and update your hosting server PHP version to minimum 5.6.25 or newer.

Moreover, please follow the steps from the provided documentation to install the theme in the proper way.

Please Note: After installing the plugins you must have to activate the plugins.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t be afraid because the kripdom-core plugin already in the packaged with the theme.

You will get the plugin in the Appearance -> Install Plugins in the Dashboard after deactivated and removed the plugin.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

That does not affect the sliders if you have changed some code on the WHMCS-Template Header file.

In this issue, please remove and reinstall the kripdom-core plugin to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please confirm us, did you edit any theme code?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Michael,

In this issue, you have to use the page template as Default Template like this http://prntscr.com/kf9q8y After then, add the primary menu item http://prntscr.com/kf9qyh and save.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Manhal,

Please provide us some screenshot of your issue to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Michael,

In this issue, please follow the steps below.

1. Please click on wp-content folder to your c-panel theme directory.
2. Click on Plugins folder.
3. Click on civit-core folder.
4. Click on hire folder.
5. Please open civit-hire.php file by any code editor ( like note pade++, Sublime Text ).
6. Please edit red mark text with your own language that shown in the screenshot.
http://prntscr.com/kf8tgl
http://prntscr.com/kf8voh
http://prntscr.com/kf8ws7

Please Note: If you don’t understand please see all screenshot.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Soruban,

The easiest way is updating the full template by replacing all files and folder. In this issue, you need to edit and update again the header and footer content if you have any customized content.

Or follow the instruction from the changelog.

=========================================================
Changelog included in “documentation/changelog” (folder).
=========================================================

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Natalia,

We have contact with the Loco Translate Plugin author and he refers us to this post- https://wordpress.org/support/topic/translate-placeholder-text-with-loco-translate/ as there has no solution for a placeholder.

In this issue, you could translate the placeholder manually from code.

Please go to wp-content → Plugins → bizwalls-core → inc → subscribe-widget.php
Please edit this following code to your own language. Check out the screenshot as a reference http://prntscr.com/ketwas

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nicole,

The CVIT Core plugin already in the packaged of the theme. You will get all of the required plugins in the Appearance -> Install Plugins in the Dashboard after installing the theme.

In this issue, please follow the steps from the provided documentation to install the theme in the proper way.

Best Regards,
ThemeLooks Support Team

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