[ThemeLooks Support Team]

We have tested the CSS before providing you and there has no more solution available. If you need customization service, then you could contact with our sales team using our website contact form http://themelooks.com/contact/

Moreover, you will not get any notification for the message. We mean, you will get a copy of the message in your provided email that someone will send through the Hire Me Form. We have also tested this again before reply you the previous message. There have no issue. Please check your email id, it’s correct or not.

Please check out below what our item Support includes:
– Answering technical questions about item’s features
– Assistance with reported bugs and issues
– Help with included 3rd party assets

Furthermore, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

01. Maybe, you are using child theme. That’s why, the link is not working. The link will redirect you to CVIT Options -> Contact http://prntscr.com/ii48yz In this issue, please change the info from CVIT Options -> Contact. However, we will try to fix the issue (link not working) in our next update of the theme.

02. You will get notified via email that you are using in the CVIT Options -> Hire Me Form Settings to get a copy of the message.

03. The CSS we provide you recently solves the image issue. There maybe caching issue. Please try reloading the page or, use incognito mode from mobile device. Screenshot: https://prnt.sc/ii3xr9

***please removed your wp-admin access info from the reply, because this is a public forum. It can be break your website privacy & security***

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Dario,

Please check out the screenshot https://prnt.sc/ii3yt8 to find out the file to edit the button text.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Dario,

You have attached the screenshot which is service post type not service page. We guess you want to remove service page header like http://prntscr.com/ii40ur. Please follow the screenshot http://prntscr.com/ii4197 http://prntscr.com/ii41ks to remove the service page header.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Theresa,

Please contact with our sales team with your full requirements list for the customization service using our website contact form http://themelooks.com/contact/ to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Keon,

Sorry for the inconvenience.

Please follow the steps from the screenshot http://prntscr.com/ihnna8 and save changes to fix the issue.

Please Note: Select custom as post type and only check/select the red marked check boxes as shown in the screenshot and don’t check/select other post type like post, product, cosolu_slider & service_price.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Dario,

Please check out the menu settings guideline from the provided documentation.

However, the menu works like that based on the theme UI/UX & development process. This is because, if someone browse your website form mobile or any touch devices, then the user must have to tap on the menu to open the dropdown menu.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Dario,

You will get the page header settings in the bottom of each page in edit mode. Please check out the screenshot as reference http://prntscr.com/ih5h8m

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Dario,

In this issue, you need to write and use custom CSS.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please update your server PHP version to minimum 5.6.24 or newer (recommended) to avoid and fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please close the very first CSS too. Check out the screenshot as reference http://prntscr.com/igswcr

Moreover, it’s not logical that you are talking about the logo like the logo size will change responsively. Based on your logic, if you will use a normal (not extra large) logo, then no one will find the logo in the responsive devices. This is because, the logo size will change responsively. However, if you have any reference about your logic, then please send us to learn more.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We have seen that, you have used two more CSS without closing the CSS in the custom.css file. That’s why, our provided CSS doesn’t work. So, please close your previous CSS using } to fix the issue.

Moreover, this is all about customizing the template and customization service doesn’t include item support. In this issue, you need to hire someone else to customize the template based on your needs and requirements, if you are unable to customize the template with your own.

Please check out below what our item Support includes:
– Answering technical questions about item’s features
– Assistance with reported bugs and issues
– Help with included 3rd party assets

Furthermore, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

If you want to show online, then you have to online on tawk.to

Moreover, please follow the steps below to remove the Tawk.to live chat from both html & whmcs template.

– Open main.js file. (For both html & whmcs template js/main.js)
– Then search for the comment Live Chat Widget
– comment or remove the code (check out the screenshot as reference http://prntscr.com/do2adj )

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

You have used too much big logo. That’s why, the issue raised.

However, you could add the below CSS to the custom.css file to fix the responsive issue:

@media (max-width: 767px) {
    .header--topbar {
        height: auto !important;
    }
    .header--topbar-logo {
        float: left;
        display: block;
    }
    .header--topbar-logo img {
        max-width: 150px;
    }
  
    .header--topbar-info {
        margin: 30px 0;
    }
}

Best Regards,
ThemeLooks Support Team

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