[ThemeLooks Support Team]

Hi Umar,

Please don’t break our support forum rules to reply someone else topic. Moreover, this is not the same item that you have bought.

So, please post your own topic with details in the exact/right/correct forum that item you have bought.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that, based on the template UI and UX, there is no class available for sub menu.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Yes, just change/replace the data-referral="themelooks" with your id "designcollection" from code.

Please check out the screenshot as reference http://prntscr.com/hqh92u

Moreover, you could follow the steps below.
1. Open your desire file
2. Find the code data-referral="themelooks" and replace the code with data-referral="designcollection"

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ajay,

It’s looking like, this is all about your hosting server issue. This is because, the script not loading properly. In this issue, please contact with your hosting provider.

By the way, there has no issue with our script. You could check out our live demo.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Theresa,

This is all about the normal behavior or a menu with menu items. If you are using too many (more than the menu item area can cover) menu items, then the items will go down after the menu item area covered. In this issue, there is no solution available.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi itay,

Sorry for the inconvenience.

Please follow the steps below to update the theme.

1. Go to Appearance -> Themes
2. Active another theme & delete the hostwhmcs theme
3. Click Add New -> Upload Theme
4. Upload, install & activate the latest version of hostwhmcs theme

Moreover, you could try this Envato Market Plugin http://envato.github.io/wp-envato-market/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi John,

We have listed your request about copyright in our theme update list. We will try to add a feature to update the year automatically, but it’s not possible to allowing PHP on that field.

Moreover, based on the theme development process, there has no shortcode feature by default. However, if you want to hack it with yourself, then you could.

Furthermore, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Umar,

Our template already have dropdown/sub menu. Please check out the template code.

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

First of all, please extend your support extension to get support. This is because, your 6 months FREE support was expired on 2017-08-29.

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please use only YouTube video id. Please check out the screenshot as reference http://prntscr.com/hpej1l

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi David,

Sorry for the inconvenience.

Maybe, it was our demo server downtime issue.

Please follow the steps below to install the theme and import the demo data properly.

1. Clean your full database “OR” reinstall a new WordPress with a new database
2. Then install the theme
3. Then install all of the required plugins
4. Then active all of the installed plugins
5. then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the same steps that we have provided on one of our previous reply.

Moreover, you could watch these 3rd party video tutorial

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Did you select all of the option/checkbox to provide permission to work the API when you have created the Envato API Token?

If not, please create an another Envato API Token or update the existing token to select all of the option/checkbox to provide permission to work with the API.

Moreover, please note: the script/plugin will take time based on items. Example: if your profile has huge item, then it will take time to load.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please wait with patience.

We are reviewing your issue.

[ThemeLooks Support Team]

If the radio don’t work fine, then use the CSS to remove the .radio > label > span:after from the previous CSS.

Or use only this CSS below and remove the previously provide CSS.

.checkbox > label > span:after {
    top: 50%;
    margin-top: -12px;
}

Best Regards,
ThemeLooks Support Team

[Author]

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