ThemeLooks Support Team

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Viewing 15 posts - 4,141 through 4,155 (of 5,045 total)
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  • in reply to: Footer gone #2674

    Hi Stanislav,

    Sorry for the inconvenience.

    Please provide us your website URL and some screenshot of your issues to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Google map error #2671

    We have checked your website and we have seen that you have used a wrong latitude and longitude.

    Please use this website https://www.latlong.net/ to find out the correct latitude and longitude of your address to get google map on your website.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Single Feature Editing without link #2670

    Sorry for the inconvenience.

    We are really sorry about the issue.

    You are right, there has an issue to fix. That’s why, there always appears a button “Learn More”.

    However, we have listed this in our theme update list. We will update the theme shortly to fix the issue. Please wait with patience for the update. You will get notified via email when the theme update will available.

    Best Regards,
    ThemeLooks Support Team

    in reply to: buttons style #2669

    Please find out the markup below.

    For service section button:
    <a class="btn service-btn" href="#">Read More</a>

    For single feature button:
    <a href="#" class="btn btn-custom-reverse">Learn More</a>

    Best Regards,
    ThemeLooks Support Team

    in reply to: Google map error #2668

    Please Note: google map works with two thing.
    1. correct API that registered for your website
    2. correct latitude and longitude

    So, please provide correct latitude and longitude for the map location. You could use another latitude and longitude to check the issue to fix.

    If you failed, then provide us your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: cart page showing different design #2664

    We are really sorry to say that, we are unable to assist you in this issue. However, you could review the WHMCS Documentation here https://docs.whmcs.com/Documentation_Home it may helpful to you.

    Please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Empry cart in Whmcs checkout page is not working #2663

    Hi There,

    We have reviewed your website and we didn’t get any issue like you have described.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: cart page showing different design #2661

    Hi There,

    Sorry for the inconvenience.

    However, it’s not possible to get the same design in WHMCS. This is because, the design comes from WHMCS order form.

    Please Note: Mainly, our item is an WordPress Theme and we just provided support by customizing only WHMCS header and footer and color based on our theme for FREE of cost with our Theme.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile Device Compatibility #2659

    No. It’s not possible by default.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Google map error #2658

    Hi Patricia,

    Sorry for the inconvenience.

    However, you must have to use your own google map API to show map in your website. Get your own API key from here https://developers.google.com/maps/documentation/javascript/get-api-key

    Best Regards,
    ThemeLooks Support Team

    in reply to: Single Feature Editing without link #2657

    Hi Patricia,

    In this issue, just keep blank the button text and button URL.

    Best Regards,
    ThemeLooks Support Team

    in reply to: buttons style #2656

    Could you please confirm us, which different button style are you talking about?

    Best Regards,
    ThemeLooks Support Team

    in reply to: voip calculator not working #2649

    Hi Hussain,

    Please confirm us first, did you bought VOIP Pricing Calculator “jQuery Plugin” or “WordPress Plugin”?

    Please post your topic with details with some screenshot about your issue in the exact/right/correct forum that item you have bought. Also, provide us your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile Device Compatibility #2646

    We already told you that, it’s not an issue to fix. However, if you want to show the images in the responsive/small devices, then please follow the steps below.

    1. Open the your desire file in the code editor. Example: index.html
    2. Remove the hidden-sm hidden-xs class from each slider image main div. Please check out the screenshot as reference http://prntscr.com/hgaau4

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile Device Compatibility #2643

    Hi Brian,

    Sorry for the inconvenience.

    However, based on the template UX, the slider image will not show in the responsive/small devices. Actually, it’s not a problem/issue, it’s a feature of the template.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,141 through 4,155 (of 5,045 total)