[ThemeLooks Support Team]

Hi Paul,

We are unable to understand what is “Vcs slider”? Also, can’t understand the init issue.

Could you please write us with details with some screenshot about your issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alisa,

Sorry for the inconvenience.

Plugin VPNSF, at this moment, the text are coming statically from a js file. That’s why, the text are not translatable with Loco Translate. In this issue, please follow the steps from the screenshot below to translate the text. However, we have listed the issue in our theme update list. We will make the text translatable in our next update of the theme.

1. http://prntscr.com/gnbfqb
2. http://prntscr.com/gnbehb
3. http://prntscr.com/gnbexm
4. http://prntscr.com/gnbfez

Plugin VOIP Pricing / Rate Calculator, we found an issue there and we have fixed the issue for you. By the way, we have also listed the issue in our theme update list. We will fix the issue in our next update of the theme.

Please wait with patience for the next update of the theme. You will get notified when the theme update available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Allan,

We were failing to review the issue on your website. This is because, your website is in the maintenance mood.

By the way, we have added this to our theme update list. We will add an option for the logo positioning in the next update of the theme.

Please wait with patience for the next update of the theme. You will get notified when the theme update available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tomas,

Please post your topic in the exact/right/correct forum that item you have bought. I mean, post your topic, here https://www.themelooks.com/support/forums/forum/bizwalls/wordpress-theme/ to get support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Allan,

Sorry for the inconvenience.

Could you please provide us your website URL to review the issue to fix?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We really appreciate your work and expertise.

However, on your very first message you have shown the same translate issue for our vpnsf plugin and now we have seen that you could translated the plugin properly http://prntscr.com/gn08pb

This “VOIP Price Rate Calculator” Plugin Translate issue is the same issue. So, please translate the “VOIP Price Rate Calculator” properly at the same way that you did for the vpnsf plugin.

Moreover, there was an issue on 4) and we have fixed the issue for you.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alisa,

We have double checked everything about translate and there is no missing string that is not translatable.

Also, your screenshot clearly shows that all of our strings are translatable. That’s why, all of our strings show in Loco Translate Plugin. If we missed any string that is not translatable, then it will not show in Loco Translate Plugin.

So, please translate the “VOIP Price Rate Calculator” properly to watch the video tutorial, here https://youtu.be/3Fohy96uSzY

Moreover, there is nothing in our hands to help you in this issue. This is because, we already provided everything (translate ready .pot file) that you need to translate. In this issue, you just need to translate the strings in a proper way.

However, if we missed any string that is not translatable, then we could help you to make the missing string translatable.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alisa,

Please check out the solution below of your issues.

1. We have checked your website. There has a problem with your google map longitude and latitude. Please use the correct/valid google map longitude and latitude to fix the issue. Moreover, you could check out the screenshot http://tinyurl.com/y9ealohg to setup google map properly.

2. Please check out the screenshot http://easycaptures.com/fs/uploaded/1161/4810133044.jpg for setting up the vpnsf in 3 columns. By the way, we are already setting up the vpnsf in 3 columns on your website for you.

3. Please review the Loco Translate plugin Beginner’s guide, here https://localise.biz/wordpress/plugin/beginners to translate your website properly. Also, watch the video tutorial, here https://youtu.be/3Fohy96uSzY

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We have deleted your wp-admin & FTP access information for you.

Now, please send us a message through our Envato Market (themeforest) profile contact form to click here: https://themeforest.net/user/themelooks#contact to verify your purchase of our item “BizWalls”. Check out the screenshot as reference http://prntscr.com/gkmr2r

After then, we will able to assist you with your issues.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alisa,

First of all, please send us a message through our Envato Market (themeforest) profile contact form to verify your purchase of our item “BizWalls”, here: https://themeforest.net/user/themelooks#contact Check out the screenshot as reference http://prntscr.com/gkmr2r

After then, we will able to assist you with your issues. Your profile shows, you are our “ForumUS” item’s customer https://www.themelooks.com/support/forums/users/morisalisa/

Moreover, please remove your wp-admin & FTP access from here, because it’s a public forum. If we need your wp-admin & FTP access, then we will let you inform.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Anosh,

Sorry for the inconvenience.

## Hiding Sticky Social Menu on Mobile:
Add the below CSS in the custom.css file:

@media screen and (max-width: 991px) {
    /* STICKY SOCIAL */
    #stickySocial {
        display: none;
    }
}

## Changing News Single Fonts:
Add the below CSS in the custom.css file:

.post--single {
    font-size: 16px;
    line-height: 26px;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

First of all, this is an HTML template and HTML template means a static template not dynamic. So, there is no option to change once for all the Horizontal menu. In this issue, you must need to change the menu on each page.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry for the inconvenience.

Actually, there has an another specific option on the pages.

Please follow the steps from the screenshot below to get the menu background work.

1. http://prntscr.com/gl03yq
2. http://prntscr.com/gl04ir

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

It’s alright.

[ThemeLooks Support Team]

It can be your browser or your server or cloudflare cache issue. In this issue, you could clear your browser & server & cloudflare cache.

Moreover, send us your website URL to review the issue.

Best Regards,
ThemeLooks Support Team

[Author]

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