ThemeLooks Support Team, Author at Themelooks Support

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July 29, 2017 at 9:53 am in reply to: Invalid security_Error #1926

ThemeLooks Support Team
Keymaster

Hi Dipesh,

For the “Left Align of text”, the issue will not fix with a custom CSS. It will need re-work. So, please wait with patience for the next update of the theme. You will get notified when the theme update will available.

For “Learn more button hover color”, please follow the steps from the screenshot to change the button hover color in the service section.
http://prntscr.com/g1ouxb
http://prntscr.com/g1ovfw
http://prntscr.com/g1ow5y
http://prntscr.com/g1ovwi

By the way, please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

July 29, 2017 at 9:48 am in reply to: Modifying Domain Search on Home Page #1925

ThemeLooks Support Team
Keymaster

Hi Michael,

We appreciate your expertise in WordPress.

By the way, if you need more assistance, then feel free to create a topic to get help from us.

Moreover, please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

July 27, 2017 at 7:37 pm in reply to: Invalid security_Error #1919

ThemeLooks Support Team
Keymaster

Sorry for the misunderstanding. However, you have provided this two screenshot ” https://prnt.sc/g0it7w – issue1 (Error msg), https://prnt.sc/g0iv4h – issue2 (Theme options)” as our theme issue, but there is no issue in our theme that shown your screenshot and now you agreed this in your last reply.

By the way, we have fixed the Testimonial issue and added an option to show/hide the client images on the Testimonial Section and updated the theme on themeforest. Please download and use the updated theme to get the update option for the Testimonial Section.

Moreover, we have reviewed the “Left Align of text” issue and we listed the issue in our theme update list. We will fix the issue in the next update of the theme.

Please wait with patience for the next update of the theme. You will get notified when the theme update will available.

Best Regards,
ThemeLooks Support Team

July 27, 2017 at 6:58 pm in reply to: How to add another Page with separate Dedicated Pricing Tab? #1918

ThemeLooks Support Team
Keymaster

Thanks to appreciate our hard work!

Best Regards,
ThemeLooks Support Team

July 27, 2017 at 6:32 pm in reply to: How to add another Page with separate Dedicated Pricing Tab? #1915

ThemeLooks Support Team
Keymaster

For users we recommend child themes only if you find yourself constantly adding new functions to your theme’s functions.php file and/or constantly adding/modifying the style.css file of your theme. In these cases, we highly recommend that you use a child theme.

Also, you could learn more from here http://www.wpbeginner.com/beginners-guide/wordpress-child-theme-pros-cons/

Best Regards,
ThemeLooks Support Team

July 27, 2017 at 5:33 pm in reply to: How to add another Page with separate Dedicated Pricing Tab? #1913

ThemeLooks Support Team
Keymaster

Yes.

Please check out the “UPDATES & CHANGE LOGS” section at the bottom in the item page.

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

July 27, 2017 at 4:38 pm in reply to: Flickering Slider from demo pages #1911

ThemeLooks Support Team
Keymaster

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

July 27, 2017 at 10:32 am in reply to: Invalid security_Error #1910

ThemeLooks Support Team
Keymaster

Hi Dipesh,

First of all, we have double checked everything and we didn’t find anything in our theme like your issues.

2nd, based on your screenshot and as you mentioned in your last reply that you have edited the codes of the theme. That means the issues were raised for your wrong editing of codes. So, in this case, we are unable to help you.

Please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

We could suggest you that, please install a new WordPress and use our theme without codes edit. If you get any issue, then inform us, we will fix the issue ASAP. If an issue will raise for your wrong editing of codes, then we will unable to help you to fix the issue. That will be your own responsibility. If you need customization then, do that in a proper way.

By the way, we will add a feature in our next update of the theme for the testimonial section to use the content without images. Please wait with patience for the next update of the theme.

Best Regards,
ThemeLooks Support Team

July 26, 2017 at 10:05 am in reply to: Demo Customization #1905

ThemeLooks Support Team
Keymaster

Hi Dipesh,

Please provide us some screenshot of your issues to review review the issues to fix.

Best Regards,
ThemeLooks Support Team

July 26, 2017 at 10:02 am in reply to: Invalid security_Error #1903

ThemeLooks Support Team
Keymaster

Hi Dipesh,

Please provide us some screenshot of your issues to review review the issues to fix.

Best Regards,
ThemeLooks Support Team

July 25, 2017 at 6:19 pm in reply to: How to add another Page with separate Dedicated Pricing Tab? #1898

ThemeLooks Support Team
Keymaster

Generally, it can take a week or two. However, we will try to update the theme ASAP.

Best Regards,
ThemeLooks Support Team

July 25, 2017 at 6:02 pm in reply to: How to add another Page with separate Dedicated Pricing Tab? #1896

ThemeLooks Support Team
Keymaster

Hi K.M.,

We have added your requested feature in our theme update list.

We will add this feature in our next update of the theme.

Please wait with patience for the next update of the theme. You will get notified when the theme update will available.

Best Regards,
ThemeLooks Support Team

July 25, 2017 at 5:09 pm in reply to: Flickering Slider from demo pages #1892

ThemeLooks Support Team
Keymaster

Hi There,

Please follow the steps from the screenshot below to fix the issue for your website at this moment.
http://prntscr.com/g001tr
http://prntscr.com/g00274
http://prntscr.com/g002uf
http://prntscr.com/g003po
http://prntscr.com/g004a1

By the way, thanks to inform us about the issue. We will fix the issue permanently on our next update of the theme.

Best Regards,
ThemeLooks Support Team

July 25, 2017 at 9:34 am in reply to: Flickering Slider from demo pages #1890

ThemeLooks Support Team
Keymaster

Hi Glauco,

Please provide us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

July 25, 2017 at 9:29 am in reply to: Mobile portfolio not working #1889

ThemeLooks Support Team
Keymaster

Hi Marina,

We have double checked your website in mobile devices and we saw everything is working fine & normal. There is no issue like you have described.

Please check out the screenshot as reference http://prntscr.com/fzvzvb http://prntscr.com/fzw07v

By the way, you have to click on the “view” button to view the portfolio item (check out the screenshot as reference http://prntscr.com/fzw0je ).

Thanks for understanding.

Best Regards,
ThemeLooks Support Team
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