[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will make us more ‘happy’.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Norberto,

Sorry for the inconvenience.

In this issue, you need to use your own Google Map API to show MAP in your website.

Q. How To Change Google Map API Key?
– Open contact.html file.
– Find the comment Google Map API (check out the screenshot as reference http://prntscr.com/fzl7nm )
– Update the API Key with your own API key. (Here is a guide about How To Get A Key plus a Video Tutorial)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your wp-admin access just using this link https://themeforest.net/user/themelooks#contact including this support topic link as reference to review the issue to fix.

By the way, before contacting the support it’s best practice to check if:
– You have the latest version of the theme and theme recommended plugins
– Disable 3rd party plugins, most issues are caused by a plugin conflict

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t get confused about what we have said to do and what you have done?

So, please read the previous reply carefully and send the information again to the right department to get assistance.

Best Regards,
ThemeLooks Support Team

• This reply was modified 8 years, 5 months ago by ThemeLooks Support Team.

[ThemeLooks Support Team]

Hi Lewis,

We have not told you to send the credentials via: http://www.themelooks.com/contact

We have told you to provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact including this support topic link as reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Bruno,

We already fixed the issue in our 1st update of the template.

Please download & use the updated template.

Moreover, you could check out the live demo ( http://preview.themeforest.net/item/cvit-multipurpose-personal-portfolio-vcard-cv-resume-template/full_screen_preview/18627094 ) of the template to review the change.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Marina,

Please provide us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please add an step option of 60 minutes, use below code: (http://prntscr.com/fxwouf)
$time.timepicker({ timeFormat: 'H \\hour', step: 60 });

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Lewis,

Please provide your wp-admin access using the contact form link https://themeforest.net/user/themelooks#contact including this support topic link as reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Norberto,

If you wish to change the datepicker language, follow the steps below:

First,
1. Download the language file datepicker-pt.js form here: https://github.com/jquery/jquery-ui/tree/master/ui/i18n
2. Add it to the html page after jQuery UI: (Screenshot: http://prntscr.com/fxmdwm)

Second,
1. Open main.js file
2. Find the comment DATE
3. On line number 248 add this code: (Screenshot: http://prntscr.com/fxmb52)
$.datepicker.setDefaults( $.datepicker.regional[ 'pt' ] );

[Reference: https://api.jqueryui.com/datepicker/#utility-noWeekends%5D

If you wish to change the timepicker language, follow the steps below:

1. Open ‘main.js’ file
2. Find the comment ‘TIME’
3. On line number 260 add below code: (Screenshot: http://prntscr.com/fxwphd)
$time.timepicker({ timeFormat: 'H \\hour', step: 60 });

[Reference: http://jonthornton.github.io/jquery-timepicker/%5D

Best Regards,
ThemeLooks Support Team

• This reply was modified 8 years, 5 months ago by ThemeLooks Support Team.

[ThemeLooks Support Team]

Hi Lewis,

We are not clear about your issues. Please write us with details with some screenshot of the dashboard where you have done/changed the data/option but the website not changed.

Moreover, please use the updated theme, because, we have updated the theme yesterday.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Lewis,

To fix your first issue, please follow the steps below.

1. Go to Faq page
2. Edit the page
3 Follow the screenshot http://prntscr.com/fwzz0o

To fix your 2nd issue, just remove the home page URL (https://www.blacklabelhost.com) from the “Coming Soon” drop-down menu. This is because, the Theme got the same URL in both menus “home” & “Coming Soon”. That’s why, it shows both menu active at the same time.

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

First of all, there is no issue with our theme like you have described in your topic. You could check out our theme demo as reference.

However, you could provide us your website URL to review the issue to fix.

Moreover, Before contacting the support it’s best practice to check if:
– You have the latest version of the theme and theme recommended plugins
– Disable 3rd party plugins, most issues are caused by a plugin conflict

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Sorry, we have not found your WHMCS setup in your provided link.

First of all, setup the WHMCS system, then install the WHMCS template.

After then, please follow the steps below to edit the WHMCS Template header.

1. Open header.tpl file
2. Find the comment <!-- Header Nav Start -->
3. Update the menu name & menu URL based on your WordPress website (Check out the screenshot as reference http://prntscr.com/fv7gr6 )

Moreover, please follow the steps below to edit the WHMCS Template footer.

1. Open footer.tpl file
2. Find the comment <!-- Subscribe Form Start -->
3. Update the Subscribe list URL from there (Check out the screenshot as reference http://prntscr.com/fv7j9w )
4. Find the comment
5. Update the footer widgets from there (Check out the screenshot as reference http://prntscr.com/fv7k1j )

Finally, link up & update your WHMCS login & domain search link to your WordPress. We have seen that you are still using our WHMCS links in your login & domain search button.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Itay,

First of all, let us know, how you have connected your website to WHMCS?

Are you using the WHMCS Bridge Plugin to connect your website to WHMCS or using the WHMCS Template separately & connected the links with WordPress?

Please send us your website & WHMCS URL to review.

After then, we will able to provide you a solution.

Best Regards,
ThemeLooks Support Team

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