[ThemeLooks Support Team]

Hi Rico,

Sorry for the delay.

Actually, we were on a vacation.

By the way, in this issue you need to hire someone else. We will prefer you to contact with WHMCS team.

We are really sorry to say that, we are unable to help you on this issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Daniel,

Sorry for the inconvenience.

First of all, backup the theme files if you have changed/edited any code of the theme, also backup the database before update the theme.

After then, please follow the steps below.

1. Go to Appearance -> Themes
2. Active another theme & delete the CVIT theme
3. Upload, install & activate the latest version of CVIT theme

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sathish,

We are really sorry to say that, we are not available to assist you about those features that is not a part of our template. We are only available to assist you about those features that already have (included) in our template.

In this issue, you need to hire someone else to customize the template for you based on your specific needs/requirements. This is because, it’s all about customization service.

Please Note: Installation, Integration & Customization doesn’t include our item support.

Please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ or here https://themeforest.net/item/seocrack-responsive-seo-and-smm-html5-template/19929708/support

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We have reviewed the issue and we have seen that, there have raised some issues after updated the WHMCS version and WHMCS Bridge Plugin that need to be fixed.

We will fix the issues ASAP and provide an update of the Theme on ThemeForest (Envato Market).

At this moment you could use the CSS below to style.css file form Appearance -> Editor to fix the footer display issue.

body.page-template-template-whmcs .wrapper {
    height: auto;
}

By the way, we have removed your website access link for the security issue of your website.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We are sorry for the inconvenience.

Please provide us your website & WHMCS URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sathish,

We are really sorry to say that, we are not available to assist you about those features that is not included in our template, that is not a part of our template, also we are not available to assist you to add a new feature in our template. Moreover, we are not available to add a new feature in our template for your specific needs. We are only available to assist you about those features that already have (included) in our template.

This is all about customization service. In this issue, you need to hire someone else to customize the template for you based on your specific needs/requirements.

By the way, this is not a simple adjustment that features you are looking for. However, we have listed your inquiry in our template update list. We will try to add the feature in our template on the next update of the template.

Please Note: Installation, Integration & Customization doesn’t include our item support.

Please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ or here https://themeforest.net/item/seocrack-responsive-seo-and-smm-html5-template/19929708/support

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you need to hire someone else to customize the template for you OR you could use the mega menu of the template. This is because, there is nothing in the template by default that feature you are looking for.

However, we have listed your inquiry in our template update list. We will try to add the feature in our template on the next update of the template.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sathish,

Sorry for the inconvenience.

By the way, this is a basic HTML5/Bootstrap general how to’s. For this you can check out this http://getbootstrap.com/components/#navbar or search the web for tutorials.

Moreover, you could follow the steps below.

1. Open all .html files in the editor (example “index.html”)
2. Find the comment Header Nav Links Start
3. Add or Delete the Menu Items there or create another dropdown menu like this one marked in the screenshot http://prntscr.com/fiqsfd

If you still unable to understand or unable to customize the template with your own, then you need to hire someone else to customize the template for you.

Furthermore, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a reply or ask another question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Kevin,

We have fixed the issue. However, there are some more issues that need updating. We will update the theme ASAP on ThemeForest after all issues has fixed.

Please wait with patience for the next update of the theme. You will get notified when the theme will update.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Cristian,

Generally, we have worked with the default WordPress signup/registration system and WordPress don’t have this feature by default.

However, we have listed the feature in our plugin update list. We will try to add the feature in our future update of the plugin.

Moreover, please change/update your rating & review that you have leaved on Codecanyon. Hope, you will change/update the rating & review that you have leaved on Codecanyon.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We have listed the issue in our theme update list. We will provide an update of the theme ASAP on Themeforest to fix the issue.

Please wait with patience for the next update of the theme. You will get notified when the theme will update.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

There has nothing in ForumUS that could cause this.

By the way, you could check out the issue to use the phpBB default style Prosilver to clear about the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi cristian,

Sorry for the inconvenience.

By the way, we have fixed the “email validation” issue in contact form and we will update the plugin ASAP on Codecanyon. However, we are unable to understand the “mail confirmation” issue that you are talking about.

Could you please explain us with details? Are you talking about for which form?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Bjarne,

Sorry for the inconvenience.

By the way, this is not our phpBB style issue. This is all about the mChat issue.

Please check out this link https://github.com/kasimi/mChat/issues/4 as reference to fix your issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Alright, we have deleted the website link.

By the way, please check out the screenshot http://prntscr.com/ffevh1 to find out the review option on https://themeforest.net/downloads

Best Regards,
ThemeLooks Support Team

• This reply was modified 8 years, 6 months ago by ThemeLooks Support Team.

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