ThemeLooks Support Team

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Viewing 15 posts - 4,606 through 4,620 (of 5,045 total)
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  • in reply to: Social section not visible when using only one link #bug #1434

    Hi There,

    Thanks to inform us about this bug.

    We have listed this in our theme update list. We will fix this bug in our next update of the theme.

    Please wait with patience for the next update of the theme.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Using a second instance of e.g. "flat content" section #1433

    Hi There,

    Sorry for the inconvenience.

    However, based on the theme development process, there is no option to use a section multiple times in a page. Anyway, we are trying to overcome the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Removal of TAWK.To Chat Widget #1430

    Hi Samuel E,

    Please review the documentation’s -> CUSTOMIZATION (FAQs) Q. How To Remove Live Chat Widget? & Q. How To Change Live Chat Widget?

    Best Regards,
    ThemeLooks Support Team

    in reply to: WHMCS #1427

    Hi There,

    Sorry for the inconvenience.

    Please follow the steps below to remove the tawk.to live chat widget for WHMCS template.

    1. Open js/main.js file form HostWHMCSwp folder
    2. Search for the comment LIVE CHAT WIDGET
    3. Remove or Comment the code http://prntscr.com/et07mb

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problems with domain search in Firefox #1426

    Hi There,

    We have reviewed the issue and seen the domain search is working fine in Firefox.

    Please check out the screenshot as reference http://prntscr.com/eyjif3

    In this issue, you could remove the browser cache or if your browser is backdated, then update the browser.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Change button size #1424

    Hi There,

    Please post your topic in the exact/right/correct forum that item you have bought.

    Best Regards,
    ThemeLooks Support Team

    in reply to: A Couple of css issues #1423

    We are really sorry to say that, there is no easy way to add the ‘remember me’ checkbox on login popup. In this issue, you need to customize the plugin with your own or you need to hire someone else.

    Best Regards,
    ThemeLooks Support Team

    in reply to: On WHMCS Template #1422

    First of all, if you need a SSDCloud WHMCS Template for WHMCS v7.0.2, then you could contact with our sales team to send a message from our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to get a price quote.

    2nd, please provide us your website URL to review the issue.

    Please Note: if you are using our template but don’t updated the WHMCS version OR you are not using our template, then we are unable to help you on those issues.

    Moreover, please learn more the item support includes & not includes, here https://themeforest.net/item/ssdcloud-multipurpose-hosting-with-whmcs-and-technology-business-template/19516009/support

    Best Regards,
    ThemeLooks Support Team

    in reply to: A Couple of css issues #1417

    Hi There,

    Sorry for the inconvenience.

    If your theme already loading Bootstrap & Material Design Lite scripts, then just unload the Bootstrap & Material Design Lite scripts from the Pop Forms Settings.

    1. Go to Dashboard > Pop Forms Settings
    2. Click on Scripts Load
    3. Uncheck the checkbox to unload the scripts

    Moreover, you could remove the override CSS.

    Best Regards,
    ThemeLooks Support Team

    in reply to: WHMCS template is not integrated #1413

    Hi There,

    Sorry for the inconvenience.

    Please check out the screenshot as reference to fix the WHMCS Bridge issue.
    http://prnt.sc/ea79rp

    Best Regards,
    ThemeLooks Support Team

    in reply to: How makes the Hire me and Contact me works? #1410

    Hi There,

    Sorry for the inconvenience.

    By the way, the phpmailer is not support any local/offline server like wamp & xampp. The script will not work until you upload it on a online hosting server.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How makes the Hire me and Contact me works? #1406

    Hi There,

    We have reviewed the screenshot and we have seen that your customization is okay.

    By the way, PHP is a server side language and phpmailer is a server side script. The script will not work until you upload it on a server. That means, the contact & hire-me forms will not work until you upload it on a server.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How makes the Hire me and Contact me works? #1404

    Hi There,

    Sorry for the inconvenience.

    Please provide us your edited contact & hire-me a PHP file’s screenshot and your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How to add a Text Block #1403

    Hi There,

    Sorry for the inconvenience.

    We already listed about this feature in our theme update list. We will add a custom content section in our next update of the theme.

    Please wait with patience for the next update of the theme.

    Best Regards,
    ThemeLooks Support Team

    in reply to: On WHMCS Template #1400

    Hi There,

    You could use the SSDCloud WHMCS Template in WHMCS v7.0.2. However, it will not work properly in WHMCS v7.0.2.

    This is because, the SSDCloud WHMCS Template is based on WHMCS v7.1 and WHMCS Team updated a lot of things in WHMCS v7.1. So, the template will not work properly in WHMCS v7.0.2.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,606 through 4,620 (of 5,045 total)