ThemeLooks Support Team, Author at Themelooks Support

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March 22, 2017 at 6:53 pm in reply to: Navigation bar text moves #1200

ThemeLooks Support Team
Keymaster

Please provide us your website wp-admin access via our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to review the issue to fix.

Best Regards,
ThemeLooks Support Team

March 22, 2017 at 11:57 am in reply to: Removing live support widget #1198

ThemeLooks Support Team
Keymaster

Hi There,

We already fixed the issue. Actually, there was a minor issue in the main.js file.

Please download the updated files form the ThemeForest (https://themeforest.net/downloads) and use the updated main.js file.

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

March 22, 2017 at 10:17 am in reply to: Removing live support widget #1197

ThemeLooks Support Team
Keymaster

Hi There,

Sorry for the inconvenience.

We are checking the issue. Please wait with patience.

Best Regards,
ThemeLooks Support Team

March 22, 2017 at 9:11 am in reply to: Navigation bar text moves #1195
ThemeLooks Support Team
Keymaster
We have provided you the below CSS for the issue of the topic. Please use both CSS below. Also, review all of the previous reply to get clear idea which CSS provided for which issue.
```
#headerNav .nav > li > a:hover, #headerNav .nav > li > a:focus {
    font-weight: 500 !important;
}
#headerNav .nav > li.active > a, 
#headerNav .nav > li.current-menu-ancestor > a, 
#headerNav .nav > .dropdown.open > a {
    font-weight: 500 !important;
}
```
Best Regards,
ThemeLooks Support Team
March 21, 2017 at 7:03 pm in reply to: Tool Tip and VPS Slider #1194

ThemeLooks Support Team
Keymaster

Please contact with details of your requirements via our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to get a quote from our sales team.

March 21, 2017 at 6:55 pm in reply to: Login/Signup Links #1192

ThemeLooks Support Team
Keymaster

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

March 21, 2017 at 6:54 pm in reply to: Terms of service page #1191

ThemeLooks Support Team
Keymaster

Hi There,

Sorry for the inconvenience.

If you want to use custom content with sections then follow the steps below.

1. Select the Custom Page from Page Attributes > Template http://prntscr.com/ehcw7a
2. Check the Container check box from the Page Layout
http://prntscr.com/ehcuwa

If you want to use custom content without sections then follow the steps below.

1. Select the Default Template from Page Attributes > Template http://prntscr.com/ehcwwk
2. You don’t need to check any check box from the Page Layout

Best Regards,
ThemeLooks Support Team

March 21, 2017 at 6:49 pm in reply to: Navigation bar text moves #1190

ThemeLooks Support Team
Keymaster

Hi There,

First of all, we have provided you CSS code two times and you need to use both CSS code and we have tested the code before provided you. That means, the codes are working code and it’s tested by our developer.

By the way, if you get our provided codes are not working, then you need to hire someone else to customize the theme based on your requirements. Also, you could contact with our sales team for premium customization service.

Moreover, you could learn more the item support includes & not includes from here https://themeforest.net/item/hostwhmcs-responsive-hosting-and-whmcs-wordpress-theme/19204695/support

Best Regards,
ThemeLooks Support Team

March 21, 2017 at 9:38 am in reply to: Login/Signup Links #1184

ThemeLooks Support Team
Keymaster

Hi There,

Sorry for the inconvenience.

Please check out the screenshot for your issue.
http://prntscr.com/emifn1

Best Regards,
ThemeLooks Support Team

March 21, 2017 at 9:34 am in reply to: Tool Tip and VPS Slider #1183

ThemeLooks Support Team
Keymaster

Thanks for your suggestion. We will try to add the feature in the theme on a future update of the theme.

By the way, if you need this ASAP then you need to hire someone else to customize the theme for you based on your needs/requirements OR you could contact with our sales team for customization service.

Best Regards,
ThemeLooks Support Team

March 21, 2017 at 9:22 am in reply to: WHMCS Integeration Documentation #1182

ThemeLooks Support Team
Keymaster

Hi There,

Sorry for the inconvenience.

Mainly, our CloudeServer is an HTML template and we just provided support by customizing WHMCS default header and footer and color based on our template for FREE of cost with our HTML template.

That means, we are providing two types of templates, HTML templates and WHMCS templates. Moreover, the WHMCS back-end looks like same as WHMCS default template.

In this issue, you need to install and use both HTML and WHMCS templates separately. You need to install the HTML template in your domain/hosting root (example: http://www.yourdomain.com) to show/represent your products/services and WHMCS template in sub directory (example: http://www.yourdomain.com/clientarea) for clientarea & billing. In this issue, you need to link up all of your product/services “buy now” link to WHMCS.

If you have knowledge about WHMCS, HTML & CSS then you will able to customize the template easily with your own or you need to hire someone else expert to customize the template for you based on your requirements.

Moreover, you could follow the video tutorials here: https://www.youtube.com/playlist?list=PLfpgUwyOgC7C4wwPhB7jEqSp_esXB31Jb

Best Regards,
ThemeLooks Support Team

March 20, 2017 at 3:08 pm in reply to: phone number pricing in EUROS #1178

ThemeLooks Support Team
Keymaster

Hi There,

Please post your topic with details in the exact/right/correct forum ( here https://www.themelooks.com/support/forums/forum/voip/html-template/ ) that item you have bought to get support.

Please Note: please don’t post your topic in a wrong forum OR don’t create any reply to someone else topic.

Best Regards,
ThemeLooks Support Team

March 20, 2017 at 1:53 pm in reply to: Tool Tip and VPS Slider #1176

ThemeLooks Support Team
Keymaster

There already have option in the theme to add favicon. In this issue, you need to use Customize option.

Please follow the steps below from the screenshot.

1. http://prntscr.com/em4obg
2. http://prntscr.com/em4o2c
3. http://prntscr.com/em4ns5

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

March 20, 2017 at 10:58 am in reply to: change of blog category "all" on frontpage #1174

ThemeLooks Support Team
Keymaster

Hi There,

There is no option to edit “All” text. This is because, it’s not a category and it comes automatically. In this issue, you could use Loco Translate plugin. This is because, our theme is fully translate ready.

Or you could change it from code. Please check out the screenshot as reference http://prntscr.com/em3je3

Best Regards,
ThemeLooks Support Team

March 20, 2017 at 10:33 am in reply to: Tool Tip and VPS Slider #1173

ThemeLooks Support Team
Keymaster

Hi There,

Sorry for the inconvenience.

We are working on the issues.

Please wait with patience for our next update of the theme.

Best Regards,
ThemeLooks Support Team
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