[ThemeLooks Support Team]

Hello Kate,

We got confirmation of your support extension.

Please provide your website URL and a screenshot of the issue to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

You need to remove and reinstall the “hostwhmcs” Theme & “hostwhmcs-core” plugin to get the updates.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We need to check it by inspecting the element. Hence, we need a live URL to check it.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please provide your website URL to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Kate,

Please contact Envato Market Support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that your request does not cover the item support.

Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

However, it can be any plugin conflicting issue. You can try to deactivate plugins one by one to check the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please provide your cPanel credentials (URL, Username, Password) and required information to complete the installation using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please check this out https://support.google.com/googleapi/answer/6158867?hl=en

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please check out the issue https://prnt.sc/MNy-Ex3Y1nk4

It’s all about your payment information issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please check out the installation steps carefully from the provided documentation. You are providing the wrong information. That’s why you are getting this error.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

It’s all about your payment information issue. Please provide your payment details on Google (where you created the APIs) to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We have fixed the issue and updated the theme on Envato Market. You will get notified via email when the theme update will available to downlowd.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are checking this on our end. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please provide your website URL to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that we didn’t understand your issue. Could you please provide a screenshot to understand your issue better?

Best Regards,
ThemeLooks Support Team

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