ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 4,921 through 4,935 (of 5,045 total)
1 2 3 … 328 329 330 … 335 336 337
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    Posts
  • January 16, 2017 at 10:41 am in reply to: Hello , How can i Update the Pricing od Dedicated Server #625
    ThemeLooks Support Team
    Keymaster

    Hi There,

    Please watch and follow the video tutorials.

    Best Regards,
    ThemeLooks support Team

    January 15, 2017 at 3:14 pm in reply to: Hello, Social problem. #623
    ThemeLooks Support Team
    Keymaster

    You are most welcome.

    Best Regards,
    ThemeLooks Support Team

    January 15, 2017 at 12:53 pm in reply to: Price Tag Slider #621
    ThemeLooks Support Team
    Keymaster

    Hi There,

    We have fixed the issue and updated the theme on Themeforest.

    Please download and use the updated theme.

    Best Regards,
    ThemeLooks Support Team

    January 15, 2017 at 10:57 am in reply to: Hello, Social problem. #620
    ThemeLooks Support Team
    Keymaster

    Hi There,

    We have fixed the issue for your forum.

    Now, you need to clear the phpBB cache to review the change.

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ 🙂

    Best Regards,
    ThemeLooks Support Team

    January 15, 2017 at 10:51 am in reply to: Scripts not loading #619
    ThemeLooks Support Team
    Keymaster

    Hi There,

    This is not an issue. This is one of the major styles of our ForumUS phpBB style.

    When a user will log in then the banner will not display and when the user will log out then the banner will display again.

    Hope you understand.

    Best Regards,
    ThemeLooks Support Team

    January 14, 2017 at 8:16 pm in reply to: Hello, Social problem. #613
    ThemeLooks Support Team
    Keymaster

    Could you please provide us your FTP access to fix the issue? Please provide the FTP details via our Envato Market profile contact form https://themeforest.net/user/themelooks#contact

    Please don’t provide here in public.

    Best Regards,
    ThemeLooks Support Team

    January 14, 2017 at 8:09 pm in reply to: Change text color #612
    ThemeLooks Support Team
    Keymaster

    Hi There,

    In this issue, you need to edit/overrides the selector’s CSS.

    This is because, there are a lot of sections with different heading (like h1, h2, h3, h4, h5 & h6) and text color.

    Best Regards,
    ThemeLooks Support Team

    January 14, 2017 at 7:35 pm in reply to: Hello, Social problem. #610
    ThemeLooks Support Team
    Keymaster

    Hi There,

    Please provide us your forum URL to review.

    Best Regards,
    ThemeLooks Support Team

    January 14, 2017 at 4:38 pm in reply to: Video slider #608
    ThemeLooks Support Team
    Keymaster

    Hi There,

    It’s not possible to make the header transparent from OrDomain options. This is because, the theme has own UI and UX design and it’s developed based on the theme’s own UI and UX.

    Moreover, our theme is all about those that you have seen in our demo.

    In this issue, you need to hire someone else to customize the theme for you based on your own requirements.

    Hope you understand.

    Best Regards,
    ThemeLooks Support Team

    January 14, 2017 at 11:38 am in reply to: Hello, Social problem. #605
    ThemeLooks Support Team
    Keymaster

    Hi There,

    We are sorry for the inconvenience.

    We are reviewing the issue.

    Please wait with patience.

    Best Regards,
    ThemeLooks Support Team

    January 14, 2017 at 11:28 am in reply to: Price Tag Slider #604
    ThemeLooks Support Team
    Keymaster

    Hi There,

    We are sorry for the inconvenience.

    We need sometimes to fix the issue. Please wait with patience.

    We will let you inform when the issue has fixed.

    Best Regards,
    ThemeLooks Support Team

    January 14, 2017 at 10:58 am in reply to: Placement #603
    ThemeLooks Support Team
    Keymaster

    Hi There,

    We have fixed the issue and updated our plugin on Codecanyon.

    Please download and use the updated plugin.

    Then, the issue will automatically solve.

    Best Regards,
    ThemeLooks Support Team

    January 13, 2017 at 2:09 pm in reply to: Theme Update #600
    ThemeLooks Support Team
    Keymaster

    Hi There,

    Sorry for the inconvenience.

    Actually, we have needed to update the theme immediately. That’s why, we forgot to change/update the version name.

    We will fix this in our next update.

    Hope you understand.

    Best Regards,
    ThemeLooks Support Team

    January 12, 2017 at 8:18 pm in reply to: Placement #597
    ThemeLooks Support Team
    Keymaster

    Please provide us your WordPress login details via our profile contact form for the security reason of your website https://themeforest.net/user/themelooks#contact

    January 12, 2017 at 6:28 pm in reply to: Placement #596
    ThemeLooks Support Team
    Keymaster

    Please wait, we are working to fix the issue.

    Best Regards,
    ThemeLooks Support Team

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