[Lewis]

I’m happy to say this has resolved the issue.

Thank you for the Support.

[Lewis]

Hi,

Thank you for this. It has resolved the issue just fine. Just another quick and final I believe query when using the FAQ they never create in the order I want. How can I either create them in a specific order or order them once created?

I am using the latest version of the theme.

Kind regards,

Lewis.

[Lewis]

Cool thank you, how can I move it here? Just up really?

[Lewis]

Hi,

I see you have released the update so thank you for that.

It’s nice to see you have fixed a mobile responsiveness issue, along with the Social Links and had a look at the massive logo.

I have re-enabled the Logo, and have tried a combination of all of the settings available after the 1.9 update, this is the best I got. Size seems about right but position wise, it’s still quite a long way off to the side when it should, in fact, be about here as it was in 1.6.

– http://prntscr.com/gxmmbo

Kind regards,

Lewis.

[Lewis]

Perfect, thank you. There must be an issue somewhere lol.

Any update regarding the other issues, please? Those stated in my most recent message.

Kind regards,

Lewis.

[Lewis]

Hi there,

Issues 1 & 2 have been resolved so thank you for that.

The Social Links are still appearing when the links have been removed – http://prntscr.com/guusym – http://prntscr.com/guut2e

There must be an issue, this is the most urgent part – I have re-sized my image to half the size and have seen no difference. This was not an issue before updating from 1.6 to 1.8

For now, I have had to remove the image from the homepage, but I assure you, nothing on my end has changed other than the updating of the theme.

Kind regards,

Lewis.

[Lewis]

Jesus Christ, this is like pulling teeth.

Website URL – https://blacklabelhost.com

Issues:

– http://prntscr.com/grj1qa (How can I centre the nav bar text vertically here? In the white space?)

– http://prntscr.com/grj2br (How can I move these so the images look like they are actually related to the text.) (Arrows show what I mean.)

– I am looking to place a Trust Pilot Box towards the top of my homepage how can I do this? I know there are 2 bits of code to add, I have tried and have done the header but can’t find where the code for the body of the homepage is. Even then how can I manipulate (move) the box to where I want it?

– http://prntscr.com/grj3gp (How can I choose which ones of these icons I want per user? I tried removing the links but it does nothing.)

– http://prntscr.com/grj40z (On mobile devices, this appears to be a CSS issue.)

– Finally as clearly stated above, after updating from 1.6 to 1.8 yesterday the label image with “BLH50” written inside of it, appears massive on the screen as shown below, I haven’t changed anything only seems to be massive after the update it shouldn’t overlap any of the text or anything like that.

– http://prntscr.com/gueq5h

Kind regards,

Lewis.

[Lewis]

Hi,

The Label image is massive now and all I did was update the theme. It also broke some text and such which I have fixed so that’s fine. I tried the page on a different machine and the image is indeed huge.

[Lewis]

I’m rather confused, all I can say is after the update from 1.6 to 1.8 that happened.

Not sure what else I can say?

[Lewis]

Hi,

Sorry for the delay I have just done this and it has ruined my Homepage layout as you can see here.

http://prntscr.com/gu7j0j

The label image should be roughly here: http://prntscr.com/gu7k0u
(It was before.)

All I have changed is updated the theme. Yes I have my files backed up but still.

Also yes, all of the issues above are still apparent.

[Lewis]

How do I update the theme from 1.6 to 1.8 then. I have got the above folder backed up, tried to upgrade and it did nothing. The docs say about installing, not upgrading. This is really urgent now.

[Lewis]

Hi,

Can you please make me aware how I can update without losing any changes I may have made so far, I can also confirm all recommended plugins are installed and active.

Kind regards,

Lewis.

[Lewis]

Hello,

Thank you for the confirmation on the above issue, is there any way I am able to remove the ‘go to top’ button, ideally to the left side opposed to the right or simply remove it as I have a live chat feature which sits right on top of it.

Kind regards,

Lewis.

[Lewis]

Hello,

I have disabled all plugins and the issue with the blank space at the footer is still occurring on these links:

https://www.blacklabelhost.com/faq/
https://www.blacklabelhost.com/domains/

My WP-Admin URL is:

https://www.blacklabelhost.com/admin

Kind regards,

Lewis.

[Lewis]

I don’t understand what you want me to do? If you could re iterate that would brilliant.

[Author]

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