[ThemeLooks Support Team]

Hi Oscar,

We have fixed the issue and update the plugin on Envato Market (Codecanyon). You will get notified via email when the plugin update will available to download.

Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Fernando,

We are sorry to say that we didn’t find any issue. Could you please provide some screenshots of the issue to review.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Fernando,

Please don’t forget to give us 5-Star ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jens,

Please install and activate the Classic Editor plugin to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ersin,

You could use the Envato Market Plugin or you could follow the steps below.

1. Go to Appearance -> Themes
2. Active another theme & delete the Woolea theme
3. Click Add New -> Upload Theme
4. Upload, install & activate the latest version of Woolea theme

Or check out the article https://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Felipe,

You didn’t buy any WHMCS template. You have bought a WordPress theme and got the WHMCS template for FREE of cost with the theme.

If you need the HTML version of the Bluishost theme then you could buy it from here https://themeforest.net/item/bnscloud-multipurpose-hosting-with-whmcs-templates/21633886

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please take a backup from your cPanel.

After then you could deactivate and remove the plugin. After removing the plugin you will get the updated plugin in the Appearance -> Install Plugins and install it again from there. You don’t need any .zip file.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Felipe,

Mainly, Bluishost is a WordPress Theme and we are providing the WHMCS template for FREE of cost with the Theme by customizing WHMCS default six template's header, footer, and color based on our WordPress Theme.

Without the header, footer, and color there is no relation to the WHMCS template with the WordPress Theme. Because both are totally different systems. One is a WordPress theme and another is a WHMCS template. We also showed the WHMCS demo to see how it looks like.

In this case, you need to use both WordPress Theme and WHMCS templates separately. WordPress Theme to show/represent your products/services and WHMCS template for billing like as our demo.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Seneca,

For your kind information, the blog page, cart page, checkout page, and my account page are not an editable page of WordPress. Those pages are works with WordPress default system. There is nothing to be edited with Elementor.

Moreover, the Ideabuz Core plugin is outdated that you are using. Please remove the plugin and install it again from Appearance -> Install Plugins. After then, activate the theme purchase code/license to get everything working. Because we have updated and fixed many things in the Ideabuz Core plugin. Now the plugin version is 1.6.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Seneca,

Sorry for the delay. Actually, Friday is our weekly holiday.

Moreover, please provide a screenshot of the issue to review and let us know your hosting server PHP version.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jose,

In this issue, you could use the CSS below.

@media (max-width: 479px) {
.col-sm-6, .woocommerce-Tabs-panel--more_seller_product .row > div {
    max-width: 50%;
}
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jose,

Please provide your website URL and a screenshot of the section that you are talking about to review to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nawid,

Based on the Envato Market item support policy you will get 6 months free support. Please check out the Envato Market item support policy https://themeforest.net/page/item_support_policy

Moreover, we are just an author at Envato Market and we are bound to follow their policy.

Please extend your support period to get assistance on your inquiry, because your FREE support period was expired on 2020-04-15

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

It’s not related to the Quicknab plugin, it’s all about the menu setup issue. Please check out the documentation to set the menu.

P.S.: we didn’t see the menu icon from the first when you provided your website URL.

Best Regards,
ThemeLooks Support Team

[Author]

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