Hi Ladislav,
Sorry for the inconvenience.
We have fixed the issue and updated the item on ThemeForest. You will get notified via email when the update will available to download.
Best Regards,
ThemeLooks Support Team
Hi Ladislav,
Based on the ForumUS UI the mChat will work that way as it works now. It will not work like Prosilver. Moreover, we have double checked everything and we didn’t find any other issue with mChat.
Best Regards,
ThemeLooks Support Team
We are investigating the issue. Please wait with patience for our further response. If needed we will update the item. You will get notified via email when the update will available to download.
Best Regards,
ThemeLooks Support Team
Yes, you could use the Envato Market Plugin or you could follow the steps below.
1. Go to Appearance -> Themes
2. Active another theme & delete the bluishost theme
3. Click Add New -> Upload Theme
4. Upload, install & activate the latest version of bluishost theme
Or check out the article https://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/
Best Regards,
ThemeLooks Support Team
We are investigating the issue. Please wait with patience for our further response. If needed we will update the item. You will get notified via email when the update will available to download.
Best Regards,
ThemeLooks Support Team
Hi Çağlar,
In this issue, you could use the CSS below and change the color code.
.preloader-bouncer--1, .preloader-bouncer--2 {
background-color: #fff !important;
}
Best Regards,
ThemeLooks Support Team
Hi Çağlar,
In this issue, you could use the CSS below and change the color code.
#preloader {
background-color: #303030 !important;
}
Best Regards,
ThemeLooks Team
Hi Ladislav,
You could contact Envato Help to get a refund.
Best Regards,
ThemeLooks Support Team
No, you just need to reinstall the theme to get the updated version.
Best Regards,
ThemeLooks Support Team
Hi Luis,
There was a CSS issue. We have fixed the issue and updated the theme on Themeforest. You will get notified via email when the theme update will available to download.
Best Regards,
ThemeLooks Support Team
Hi Luis,
Are you using any caching system like cloudflare or something else for your website?
Best Regards,
ThemeLooks Support Team
Hi Sergey,
It’s all about the font issue. Please use a font that fully supports Cyrillic text to fix the issue.
Best Regards,
ThemeLooks Support Team
Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.
Best Regards,
ThemeLooks Support Team
Hi ümit,
There is the only option to edit & update your own information like country, rate, etc. from wp-admin (check out this screenshot https://prnt.sc/qz8sl1 ) by double-clicking on the country & rate to edit & update your own country & rate. Please watch the video tutorial https://youtu.be/Sp3yYy9_-Hg to edit & update your own rate.
Best Regards,
ThemeLooks Support Team
Hi Luis,
Please check out the screenshot https://prnt.sc/qybnwa to get the header like our demo.
Moreover, we recommend to install and activate the Classic Editor plugin. to edit a page.
Best Regards,
ThemeLooks Support Team