ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 2,416 through 2,430 (of 5,045 total)
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  • in reply to: ForumUS extension on phpBB 3.3.0 #7338

    Hi Ladislav,

    Sorry for the inconvenience.

    We have fixed the issue and updated the item on ThemeForest. You will get notified via email when the update will available to download.

    Best Regards,
    ThemeLooks Support Team

    in reply to: ForumUS compatibility with mChat #7337

    Hi Ladislav,

    Based on the ForumUS UI the mChat will work that way as it works now. It will not work like Prosilver. Moreover, we have double checked everything and we didn’t find any other issue with mChat.

    Best Regards,
    ThemeLooks Support Team

    in reply to: ForumUS compatibility with mChat #7336

    We are investigating the issue. Please wait with patience for our further response. If needed we will update the item. You will get notified via email when the update will available to download.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem Menu! #7335

    Yes, you could use the Envato Market Plugin or you could follow the steps below.

    1. Go to Appearance -> Themes
    2. Active another theme & delete the bluishost theme
    3. Click Add New -> Upload Theme
    4. Upload, install & activate the latest version of bluishost theme

    Or check out the article https://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/

    Best Regards,
    ThemeLooks Support Team

    in reply to: ForumUS extension on phpBB 3.3.0 #7334

    We are investigating the issue. Please wait with patience for our further response. If needed we will update the item. You will get notified via email when the update will available to download.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Preloader Color #7333

    Hi Çağlar,

    In this issue, you could use the CSS below and change the color code.

    .preloader-bouncer--1, .preloader-bouncer--2 {
        background-color: #fff !important;
    }

    Best Regards,
    ThemeLooks Support Team

    in reply to: Preloader Color #7329

    Hi Çağlar,

    In this issue, you could use the CSS below and change the color code.

    #preloader {
        background-color: #303030 !important;
    }

    Best Regards,
    ThemeLooks Team

    in reply to: ForumUS extension on phpBB 3.3.0 #7326

    Hi Ladislav,

    You could contact Envato Help to get a refund.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem Menu! #7320

    No, you just need to reinstall the theme to get the updated version.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem Menu! #7317

    Hi Luis,

    There was a CSS issue. We have fixed the issue and updated the theme on Themeforest. You will get notified via email when the theme update will available to download.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem Menu! #7316

    Hi Luis,

    Are you using any caching system like cloudflare or something else for your website?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Cyrillic font bug #7314

    Hi Sergey,

    It’s all about the font issue. Please use a font that fully supports Cyrillic text to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem Menu! #7313

    Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Add Country and Rate List Upload #7312

    Hi ümit,

    There is the only option to edit & update your own information like country, rate, etc. from wp-admin (check out this screenshot https://prnt.sc/qz8sl1 ) by double-clicking on the country & rate to edit & update your own country & rate. Please watch the video tutorial https://youtu.be/Sp3yYy9_-Hg to edit & update your own rate.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem Menu! #7304

    Hi Luis,

    Please check out the screenshot https://prnt.sc/qybnwa to get the header like our demo.

    Moreover, we recommend to install and activate the Classic Editor plugin. to edit a page.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 2,416 through 2,430 (of 5,045 total)