[ThemeLooks Support Team]

Hi Vikas,

Please watch this video tutorial about “Slider and Header Create and Setup” on Hoskia https://www.youtube.com/watch?v=KPPk1BB7Ikc&list=PLbmIKrgYlRbofaaLEvJJMEQE0aqJjdVFQ&index=7&t=0s

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

You are welcome!

Please don’t forget to give us ‘rating and review’ if you like our theme and our support too.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Vikas,

You will get the option on the Hoskia Options to switch off the preloader. Please check out the screenshot as a reference http://prntscr.com/p9agnp

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

The preloader is not an icon. It built with HTML, CSS, and JS. In this issue, you need to write your own codes to change the preloader style. However, you could easily turn off the preloader from the HostWHMCS Options.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide a screenshot as we didn’t find any issue in your provided URL.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We saw the line number. However, we didn’t find any issue in the line number with our theme.

Please describe with details when the following error is starting to appear? And provide a screenshot where you found the error?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please let us know where you found the issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

The issue has been fixed.

Please follow the steps below.

1. Clean your full database “OR” reinstall a new WordPress with a new database
2. Then install the latest version of the theme (follow the steps from the provided documentation)
3. Then install all of the required plugins (follow the steps from the provided documentation)
4. Then active all of the installed plugins (follow the steps from the provided documentation)
5. Then import all of the demo data (wait until all of the demo data are imported completely)

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

You could contact through Envato Support if you want a refund as there is no other option.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Zeeshan,

Thanks for your cooperation.

Moreover, we are really sorry to say that there is no option to use the same section twice on a page, also has no option to copy a section as this is one of our very old themes with the old development process to manage content.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Zeeshan,

Please send us a message using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to verify your purchase to get support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

As we can see you didn’t install the WHMCS. Without the WHMCS the domain search option will not work. Please check the theme live demo.

Please install the WHMCS first. After then watch this video tutorial https://www.youtube.com/watch?v=ntqy4gxj7hA&list=PLbmIKrgYlRbrsXJraGkJM765A8_PrzTDO&index=3&t=0s to setup WHMCS Bridge Plugin and watch this video tutorial https://www.youtube.com/watch?v=_xALmWlIS2s&list=PLbmIKrgYlRbrsXJraGkJM765A8_PrzTDO&index=8&t=0s to setup the domain search.

You could check out the WHMCS documentation to install the WHMCS https://docs.whmcs.com/Documentation_Home

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Joy,

We have used the image in the homepage banner.

In this issue, you just need to reselect the image from the media to edit the section. Please check out the screenshot as a reference http://prntscr.com/p0mynq

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please provide your website and WHMCS URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Luis,

You will get the Custom Page Settings in the bottom of all pages to change the footer layout http://prntscr.com/p07skd

Best Regards,
ThemeLooks Support Team

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