[ThemeLooks Support Team]

Hi There,

If you don’t want to use MailChimp then you could hire someone else to customize the theme code based on your needs or you could try a plugin.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Vikas,

Please check out the screenshot to show the cart icon on your website http://prntscr.com/pc0ojd

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Danny,

The Call rates working with a premium plugin called “VOIP Pricing Calculator” and the plugin has no option to add or remove new countries. However, you could edit the existing information and show/hide the existing countries to follow the steps from the screenshot http://prntscr.com/pc0mko

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi mohd,

Our plugin generates a shortcode and Gutenberg can’t update a shortcode. Moreover, we have double-checked and we didn’t find any issue with our plugin.

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi mohd,

If you are using Gutenburg then you must use Shortcode block to use a shortcode in a page. Please check out the screenshot as a reference https://prnt.sc/pb6fue

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide the exact page URL where you used the shortcode to review the issue to fix. Moreover, if we need your website admin access then we will let you know.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi aux,

Please follow all of the installation steps carefully from the documentation https://www.themelooks.org/documentation/voiphone/ to get your website like as our theme demo. Please check out this screenshot http://prntscr.com/pb2r2y

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We are sorry to say that we are only available for answering technical questions about item’s included features. In this issue, you need to hire someone else to customize the theme based on your needs and requirements.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi mohd,

Please provide a relevant URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Miro,

Could you please provide a screenshot of the issue that you found with Global settings?

Moreover, please mark the notification email as Not Spam.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Thanks for providing the details information to understanding the issue.

We will investigate the issue and try to fix the issue to provide an update of the item ASAP. Please wait with patience for the update of the item. You will get notified via email when the item update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are sorry for the misunderstanding. We didn’t blame, we just tried to point out what can raise the issue as we Inspect Element and saw the markup of your shop page was not the same as our theme shop page markup. Please check out the screenshot as a reference http://prntscr.com/pa9pgl That’s why we mentioned your customization issue. Because without customization or forcing by a 3rd party plugin the markup can’t be changed.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We are sorry to say that we are unable to assist you on the issue as it’s all about your customization or 3rd party plugin issue. Because there is no issue with our theme.

You could check out one of our customer website as a reference http://nextsteptelecom.com.au/shop/ Also check out our theme live demo.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Miro,

You will get the global page header options here http://prntscr.com/pa3yki

Moreover, every page has some options to customize the page menu, responsive menu and page header. Please check out the screenshot as a reference http://prntscr.com/pa3xgu

About the breadcrumb of the pages, if you want to change Home to Landing then you need to edit theme code. Moreover, the Landing will show on every page like now showing Home.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We are really sorry to say that we are unable to find out the issue “Shopping Pages will not allow to be clicked on while in tablet or phone to see more information about the products”. Please provide your website URL and some screenshot as a reference to review the issue to fix.

About the images, all demo content comes from our domain that’s why it’s getting our domain URL. Every theme demo content works the same and it’s normal. In this issue, you need to update the URLs. You could use this plugin https://wordpress.org/plugins/velvet-blues-update-urls/ or do it manually.

Best Regards,
ThemeLooks Support Team

[Author]

Posts