[ThemeLooks Support Team]

Hi Ben,

Yes, there is a way to disable the sticky navbar.

Please extend your support period to get further assistance, because your FREE support period was expired on 2018-11-18.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Saverio,

In this issue, you need to install the Classic Editor plugin. After then, edit the Home page and check the service section content to click edit on the section, then save the page. Moreover, you could watch this video tutorial as a reference https://www.youtube.com/watch?v=v0Si7axXXUM&list=PLbmIKrgYlRbq9I5C4_GZN7yBCGgddhprP&index=6&t=0s

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Seema,

Please follow the steps below.

1. Edit footer.tpl file
2. Go to line number 111
3. Remove the line of code http://prntscr.com/ohknr0

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Seema,

Please follow the steps below.

1. Edit footer.tpl file
2. Go to line number 111
3. Remove the line of code http://prntscr.com/ohknr0

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Thanks for your cooperation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Neja,

Please provide a screenshot of the email that sent from ThemeLooks for activation after creating your account.

It will help us to find out the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Neja,

Thanks for informing us about the issue.

We will check out the issue to fix it ASAP.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sergi,

In this issue, you need to check cosolu_services from the WPBakery Page Builder -> Role Manager to edit the post type with the WPBakery Page Builder. Please check out the screenshot as a reference http://prntscr.com/og2pk2

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Buddy,

We didn’t do anything in the WHMCS template.

Please Note: the WHMCS template was built by WHMCS team. We are not the developer of the WHMCS template. We just customized the WHMCS default six template’s header, footer, and color based on our HTML template, nothing else.

So, there is no HTML code available that controls the WHMCS template. Because the HTML codes are written for the HTML template, not for the WHMCS template. In this issue, you need to customize the codes based on your needs if you want to use the HTML template’s codes in the WHMCS template.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Buddy,

We are really sorry to say that customization does not cover the item support. In this issue, you need to hire someone else or contact our sales team for the WHMCS customization service.

However, it looks like the section have in the container. That’s why the section background color got the width of the container. Moreover, the code already has in the HTML template that you are looking for.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi sergio,

We are really sorry to say that it’s the default behavior of a background image. In this issue, if the background image shrunk based on the device then the banner content will overlap to the next section.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Seema,

In this issue, edit the page and select the Slider/Page Header Section “None”. Please check out the screenshot as a reference http://prntscr.com/oeq15q

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Seema,

Please follow the steps from the readme.txt files to install the WHMCS template properly in the proper way.

WHMCS Template included in “WHMCS” (folder) with installation instruction “readme.txt”

Moreover, we didn’t provide any custom order form as we have overridden the standard order form style. In this issue, you just need to use standard order form to get the style.

Furthermore, WHMCS installation, integration and customization does not include item support. In this case, you could contact our sales team for the WHMCS installation or integration services.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Zak,

Please watch these video tutorials to customize the theme in the proper way https://www.youtube.com/playlist?list=PLbmIKrgYlRbr-xin_hVBNnETK03grRF8f

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sergi,

Thanks for reaching out. We have listed this in our theme update list to update the plugin in our next update of the theme.

Moreover, you can keep using the present version of the WPBakery Page Builder plugin without any hesitation. There will not be any problem.

Best Regards,
ThemeLooks Support Team

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