Also, please provide your cPanel (URL, Username & Password) access using our Envato Market (themeforest) profile contact form to review the server configuration for theme requirements.
Moreover, we need to reset your WordPress to find out the issue. Is there any problem if we reset your WordPress?
Best Regards,
ThemeLooks Support Team
Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.
Best Regards,
ThemeLooks Support Team
Hi Bigcodepoppa,
In this issue, you need to replace the Bluishost header and footer markup instead of Lagom header and footer markup. Also, need to take and connect the Bluishost CSS files in the includes->head.tpl file and js files in the footer.tpl file to get the styles. You could check out the Bluishost CSS and js folders, head.tpl & footer.tpl files as a reference.
Best Regards,
ThemeLooks Support Team
Hi Accelerateur,
Please follow the server requirement and installation steps from here https://themelooks.org/documentation/ideabuz/category/installation/
Best Regards,
ThemeLooks Support Team
Hi Accelerateur,
In this issue, you need to create a page with Coming Soon template http://prntscr.com/oov0hd and select the page as the Homepage from Settings -> Reading http://prntscr.com/oov0uz
Best Regards,
ThemeLooks Support Team
Hi Nathan,
As we mentioned it’s not possible to redirect. Also, it’s not possible to have the button only and removing the form. If you want to remove the form you have to remove the button too.
In this issue, you could hire someone else expert to customize the template based on your needs and requirements.
Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/
Best Regards,
ThemeLooks Support Team
Hi Nathan,
We are really sorry to say that it’s not possible to redirect the “Send” button to another URL. Because it’s a form and it’s working with PHPMailer only, nothing else.
Best Regards,
ThemeLooks Support Team
Hi Andrei,
We are really sorry to say that it’s not possible as there have no pre-build options to do that. In this issue, you could hire someone else to add those features in the theme based on your needs and requirements.
Best Regards,
ThemeLooks Support Team
Hi Sergi,
We are really sorry to say that providing support an icon pack is not a simple work. In this issue, you need to know PHP and WordPress coding OR you need to hire someone else to provide support the icon pack into the theme.
Best Regards,
ThemeLooks Support Team
Hi There,
1. We have listed this in our theme update list. We will update the files in our next update of the theme. However, there will not raise any issue for the files.
2. You could install and activate the child theme after installed the main theme before install the required plugins.
Best Regards,
ThemeLooks Support Team
Hi There,
We appreciate your expertise.
Best Regards,
ThemeLooks Support Team
Hi There,
This is a permission issue. However, we have double-checked our theme and this is not our theme issue.
Please reinstall a new WordPress and follow the installation steps carefully from the provided documentation and check out the issue.
Moreover, we have removed the login credential from your post. Please don’t provide any kind of login credential in the forum. It can break your website security. Because it’s a public forum. We will ask if needed the login credential to assist.
Best Regards,
ThemeLooks Support Team
Hi Justin,
Please let us know what do you mean by Q&A?
Best Regards,
ThemeLooks Support Team
Hi justin,
ForumUS is a phpbb Style/Theme, not a WordPress theme. So, it will not be installed in WordPress.
Please learn more about the phpBB from here https://www.phpbb.com/about/
Best Regards,
ThemeLooks Support Team
Hi Jon,
In this issue, please don’t update the WPBakery Page Builder plugin and use the version that we provided with the theme. If there needs an update of the WPBakery Page Builder plugin, we will provide it to update our theme.
Best Regards,
ThemeLooks Support Team