ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 2,746 through 2,760 (of 5,045 total)
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  • in reply to: No login or Register page for the theme #6311

    Hi Chidi,

    Based on the Envato Market policy/rules for WordPress item, they didn’t allow custom login or Register system. In this issue, you could use the default login and Register system of WordPress.

    Best Regards,
    ThemeLooks Support Team

    Hi Chidi,

    Thanks for your cooperation.

    – The checkout page is a built-in page that comes from WooCommerce. The markup, style, and responsiveness of the page also come from WooCommerce. There has no relation to our custom pricing table with the checkout page table.

    – Based on the Envato Market policy/rules for WordPress item, they didn’t allow custom login or Register system. In this issue, you could use the default login and Register system of WordPress.

    However, if you need some extra features or specific customization based on your need and requirements, then you could contact our sales team to get a quote through our website contact form.

    Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic.

    Best Regards,
    ThemeLooks Support Team

    Hi Chidi,

    We are really sorry to say that we didn’t find your purchase information here in your profile.

    First of all, please send us a message using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to verify your purchase to get assistance.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Button Social Networking Button (Facebook and RSS) #6300

    You are always welcome!

    Best Regards,
    ThemeLooks Support Team

    in reply to: Button Social Networking Button (Facebook and RSS) #6298

    Hi Wellington,

    We are really sorry to say that we can’t agree with you that it does not seem very rational, logical and practical. Because if users want to visit the social media page in a new tab then the user should click on the mouse right button to open the page in a new tab as we can’t force a user to open the pages in a new tab.

    However, if you want to force your user then you could add the target="_blank" attribute there. You will find out the header social icons in the forumus\template\overall_header.html file. After then find the comment <!-- Header Social Links Start --> and footer about widget social icons in the forumus\template\overall_footer.html file. After then find the comment <!-- Footer About Widget Start -->

    Best Regards,
    ThemeLooks Support Team

    in reply to: the icon remove field is not working at all #6296

    Hi maroun,

    Our social media team hand over some issues to assist you.

    1. Based on this theme UI there has no pre-built option to add another column in the footer widgets area.

    2. Section remove button not working issue. Please follow the steps below to fix the issue.

    2a. If your server PHP version is older than 7.0 then please update your server PHP version to minimum 7.0.

    2b. It’s can be a 3rd party plugin confliction issue. Please remove 3rd party plugins one by one except the theme required plugin to check the confliction.

    2c. Please install and use the “Classic Editor” plugin as this theme still not ready for Gutenburg.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Button Social Networking Button (Facebook and RSS) #6294

    Hi Wellington,

    We are really sorry to say that there has no pre-built option to do those based on the style/theme UI development process. In this issue, you need to customize/edit the style/theme code based on your needs and requirements.

    Best Regards,
    ThemeLooks Support Team

    in reply to: the icon remove field is not working at all #6289

    Hi maroun,

    We are really sorry to say that we are unable to understand your issue. Please describe with details with some screenshot to understand the issue to assist you.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Shortcodes/Dividers #6287

    Hi Allen,

    This theme is developed with an own system and didn’t use any page builder. That’s why there has no shortcode.

    Moreover, there will not work any HTML markup/code in the button text field. Because, the field is only for putting text for the button, nothing else.

    Please watch these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbq9I5C4_GZN7yBCGgddhprP to customize the theme in the proper way.

    Best Regareds,
    ThemeLooks Support Team

    in reply to: The images in the forum do not appear #6286

    Hi Wellington,

    Every style/theme has a unique UI style and we are really sorry to say that based on our style/theme the image will not appear in the forum.

    It’s all about our item UI style.

    Best Regards,
    ThemeLooks Support Team

    in reply to: HOME button does not work #6285

    Hi Wellington,

    The home icon used only for the design purpose. It’s not a button. You could check our item live demo as a reference.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How to Setup and customize WHMCS and EchohostingWP #6284

    Hi Maroun,

    We are really sorry to say that we are unable to understand your issue.

    Please post your own topic with details with some screenshot of your issues including your website URL, here https://www.themelooks.com/support/forums/forum/ecohosting/wordpress-theme/

    Please create your own topic without post a reply in someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Theme not same as Demo after Content Import #6283

    It can be a settings issue.

    It’s alright if you want to go with the old HTML, convert to PHP and work from there.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Theme not same as Demo after Content Import #6277

    Hi Nicholas,

    Could you please provide us some screenshot of those section/content that not same as the demo after Demo Import?

    Best Regards,
    ThemeLooks Support Team

    in reply to: Forum does not load Forumus #6276

    It’s really appreciatable.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 2,746 through 2,760 (of 5,045 total)