[ThemeLooks Support Team]

Hi menad,

You have posted exactly the same topic on June 19, 2019, and we replied “We have reviewed your website and we didn’t find any drop-down issue of the menu. We saw everything is working perfectly on your website.”

Now, we have reviewed again your website and we didn’t find any drop-down issue of the menu. We saw everything is working perfectly on your website.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Matthew,

Please extend your support period to get assistance, because your FREE support period was expired on 2018-11-05.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi menad,

We have reviewed your website and we didn’t find any drop-down issue of the menu. We saw everything is working perfectly on your website.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sinan,

We are really sorry for the inconvenience.

We are investigating and trying to fix the issue. It takes time because we didn’t find any issue in the code. Moreover, thanks for informing us of the new issue. We will also investigate the issue.

After fixing the issues we will provide an update of the item on ThemeForest.

Please wait with patience for the next update of the item. You will get notified via email when the item update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alireza,

Please download the updated BNSCloud template and use the updated WHMCS template. Maybe you are using an old WHMCS template of BNSCloud. That’s why you are facing the issue.

Moreover, if you have any further inquiry then please extend your support period to get assistance, because your FREE support period was expired on 2018-10-26.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nazmul,

Could you please provide the link of the page/section with a screenshot to review that you are talking about?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nazmul,

We are really sorry to say that logically the left side content (sidebar content) will show first in mobile and there has no way to rearrange the content position for mobile.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nazmul,

We are really sorry to say that we didn’t try any plugin. In this issue, you could try with your own.

Moreover, please create your own topic without post a reply in someone else created posts. Because the post creator can feel bothered for getting unexpected notifications of every reply of his/her created post.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Sinan,

Please extend your support period to get assistance, because your FREE support period was expired on 2017-02-15.

After then, provide some screenshot to review what shows after search on ProSilver and ForumUS.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Hüseyin,

Please extend your support period to get assistance, because your FREE support period was expired on 2019-03-24.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Wellington,

We are really sorry to say that there have only available the default style of images.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Buddy,

Mainly, our item is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer, and color based on our HTML template.

In this case, you need to use both HTML and WHMCS templates separately. HTML template to show/represent your products/services and WHMCS template for billing. Please check out the item live demo as a reference.

Please Note: We are on a vacation from 02 June and won’t be able to respond to support questions until 10 June 2019.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Abdellah,

Please extend your support to get assistance, because your FREE support was expired on 2018-04-03.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you could check this out https://docs.woocommerce.com/document/woocommerce-square/

However, there has no relation to our theme. Because we didn’t provide any extra WooCommerce plugin with our theme. We have just provided support and recommended the WooCommerce like another 3rd party plugin and styled the default design to match the design with our theme, nothing else.

You could install and use the WooCommerce plugin from Plugins -> Add New if you have any doubt.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Chidi,

In this issue, you just need to update the WooCommerce plugin from plugins.

Best Regards,
ThemeLooks Support Team

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