[ThemeLooks Support Team]

Please let us know your installed phpBB version. Also, check our the server requirements to install the phpBB and verify that your server mates these requirements https://www.phpbb.com/community/docs/INSTALL.html

Moreover, you could activate Prosilver to clarify the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Wellington,

There was something wrong with the installation.

Please install the style and extension again to follow the steps from the video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbqAboBGCPkdpWhep8Qv9zbv

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi José,

In this issue, you could write and use custom CSS example below.

@media screen and (max-width: 480px) {
#promo {
    display: none;
}
#banner {
    display: none;
}
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nazmul,

We are really sorry to say that there has no pre-built option to do that. In this issue, you could hire a developer to customize the theme based on your needs and requirements.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Aussiemines,

As we can see you have customized the theme content. However, everything looks like our demo except your customized content.

Moreover, please check out the documentation http://www.themelooks.org/documentation/voiphone/ to install the theme and import the demo content properly in the proper way and learn more about the theme options and page options, etc. Also, watch these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbpAbpH8H9BaDuyWpgcWDlUG to customize the theme in the proper way.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

There has some issue with the WHMCS Bridge Settings. You have selected Scope WHMCS CSS, Debug and some other options that broked the page. We have fixed the issue for your website.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi JOSH,

We have double checked and we didn’t find any issue with our theme. You could check out our item live demo http://themelooks.us/demo/bizwalls/wordpress/contact/ we have changed the address.

Please try to remove your browser cache and let us know your website WordPress version and server PHP version.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Marialice,

Please download and use the updated theme to get rid of the issue.

Moreover, install and activate the classic editor plugin before import the demo data.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Simi,

We have used the Color Switcher only for the demonstration purpose to show our template color versions. It’s not included in the main files, also Envato Market does not support to add Color Switcher in the main files.

Moreover, mainly the template will not work in a local computer or localhost. Because this template is based on Envato API and an API does not work without an online server.

Furthermore, you need to use your own Envato API key to get working with the template. Please check out steps from the provided documentation to work with the template.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Hüseyin,

First of all, please extend your support to get assistance, because your FREE support was expired on 2019-03-24.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, the Classic Editor plugin will fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, please use the Classic Editor plugin.

Also, let us know your hosting server PHP version.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

1. If you are using WHMPress then you need to find our the domain search URL as we are not using WHMPress. If you are using WHMCS Bridge then the example WHMCS Bridge domain form action URL will be like this http://sitename.com/whmcs-bridge/?ccce=domainchecker

Please watch this video tutorial to setup the domain page https://www.youtube.com/watch?v=yoIm4x_LZkA&list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U&index=7&t=0s

Also, watch these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRboMwt4YWKdt4sHvKu680w3U to customize the theme properly in the proper way.

2. In this issue, you could use Flat Content and Flat Content One sections both to use before footer and another after the header.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, please use the code below to create a new contact form to use in the footer.

<div class="form-row">
      <div class="col" data-animate="fadeInUp" data-delay=".45">
           [text* user-name class:form-control placeholder "Name"]
      </div>
      <div class="col" data-animate="fadeInUp" data-delay=".5">
           [email* user-email class:form-control placeholder "Email"]
      </div>
</div>
<div class="col-subject" data-animate="fadeInUp" data-delay=".55">
     [text* user-subject class:form-control placeholder "Subject"]
</div>
<div class="col-message" data-animate="fadeInUp" data-delay=".6">
     [textarea* user-message class:form-control class:w-100 placeholder "Message"]
</div>
<div class="col-submit" data-animate="fadeInUp" data-delay=".65">
     [wpgdprc "By using this form you agree with the storage and handling of your data by this website."]
     [submit class:btn class:btn-transparent class:poppins "Send"]
</div>

After then you need to copy and paste the created contact form shortcode in the footer widget http://prntscr.com/nk6s50

Moreover, there has no option to import only the contact form data.

Best Regards,
ThemeLooks Support Team

[Author]

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