[ThemeLooks Support Team]

Hi Febria,

You need to remove and reinstall the cvit Theme and cvit-core Plugin to get the updates for version 2.4.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jesse,

Please deactivate the gutenberg plugin and use only our theme required plugin to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please provide us some screenshot of your issues to review to fix.

Moreover, we are really sorry to say that our theme still not compatible with gutenberg.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

As we can see, you have used this “£” in your website and it shows the same. Moreover, you have changed the markup http://prntscr.com/l6ki2g

Please check out this screenshot as a reference to see the original markup of our theme http://prntscr.com/l6kiz7

That means you have customized the theme code or it’s conflicting with 3rd party plugins that you are using. Please find out the issue, because those are not the issues of our theme. You could review our theme live demo as the reference.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi BeDazzler,

In this issue, you just need to reselect/reuse the images from the media to get the relative URL.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nick,

If you setup font-awesome 5 instead then the maximum of the font-awesome icons will not show.

In this issue, you need to hire someone else to customize the template based on your needs and requirements.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

As we can see, there has no id and shows all tab content “active” in your website http://prntscr.com/l69tka but it should be shown id and “active” only one tab content. Check out this screenshot as a reference http://prntscr.com/l69t6t

That means it’s conflicting with something. Please find out the issue, because this is not an issue of our theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please make sure you have the latest version of the theme. Moreover, please disable 3rd party plugins, because most issues are caused by a plugin conflict.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that we didn’t specify that HTML template. That’s why you were confused.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please Note: Mainly, our item is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer, and color based on our HTML template.

That’s means, whereas mainly our item is an HTML template, so we included the RTL version of the HTML Template. Also, we have shown that in our demo.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Viswanath,

First of all, please make sure you have the latest version of the theme and the latest version of WordPress and update your hosting server PHP version to minimum 5.6.25 or newer. Moreover, disable 3rd party plugins, because most issues are caused by a plugin conflict.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Could you please provide us a screenshot where you found that we mention “whmcs supports RTL”?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that it’s all about your mistake. You didn’t review the template carefully before purchasing. Because we didn’t hide anything. You could still check our live demo to select the Arabic language.

However, without customization, no template provide can’t fulfill your needs.

In this issue, you could contact Envato Market Help.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi whaeed,

About your first message, that is not a problem as you mentioned. In this issue, you have to customize the template based on your needs or you need to hire someone else to customize the template based on your needs and requirements.

Moreover, pleaase follow the steps from the provided documentation to change the color.

Best Regards,
ThemeLooks Support Team

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