[ThemeLooks Support Team]

Hi Agim,

We are investigating the issues. Please wait with patience for our further response.

Moreover, if needed we will provide an update of the theme on Envato Market (ThemeForest). Then, you will get notified via email when the theme update will available for download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Yes, you need to remove and reinstall the cvit Theme and cvit-core Plugin to get the updates.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Febria,

As we can see your website just working fine. Please check out the screenshot as a reference http://prntscr.com/l5upjs

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Doug,

You will get the code in the index.html file. Please check out the screenshot as a reference http://prntscr.com/l5uou4

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Febria,

Please follow the steps below to update the theme and plugin.

1. Go to Appearance -> Themes
2. Active another theme & delete the cvit theme
3. Click Add New -> Upload Theme
4. Upload, install & activate the latest version of cvit theme
5. After then, deactivate and delete the “cvit-core” Plugin
6. install & activate again the “cvit-core” Plugin from the Appearance -> Install Plugins

Or check out the article https://www.wpbeginner.com/wp-themes/how-to-update-a-wordpress-theme-without-losing-customization/

Moreover, you could try Envato Market Plugin http://envato.github.io/wp-envato-market/ for automatic update.

***(need to remove and reinstall the “cvit” Theme and “cvit-core” Plugin to get the above updates)***

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide us the screenshot here. In this issue, you could use this application https://app.prntscr.com/en/download.html to provide a screenshot.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Supra,

First of all, please provide us a screenshot of your edited sendmail.php file to review the issue to fix.

Moreover, this is just a static HTML template. So, there has no configuration system of the shopping cart section. It’s just shown the design how the shopping cart section will look like.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Febria,

We found out the issue. We will fix the issue ASAP and provide an update of the theme on Envato Market (ThemeForest).

You will get notified via email when the theme update will available for download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi yagami,

In this issue, you could use 3rd party plugins from the WordPress plugin directory.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Thanks for your cooperate.

Please check out the screenshot to get the location where from manage the top menu bar in wordpress http://prntscr.com/l5j1n2

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that there has no option for mobile to reduce the menu to the original position (without displaying tabs) when you click on a tab.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We didn’t recommend to edit the theme code without any major issue. Because it can crash the theme because of wrong editing of the code or a simple code related mistake.

Moreover, if you edit something from the theme code then you will be lost those customizations after installing an update of the theme. As we can see previously you had a lot of related questions/topics (here https://www.themelooks.com/support/forums/users/mike/topics/ ) and you may lose those customizations after installing an update of the theme.

So, we are recommending you to use the Loco Translate plugin for this simple translation issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ethan,

First of all, please send a message using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to verify your purchase.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mike,

We are really sorry to say that there has no option to change the columns based on the theme UI design.

Best Regards,
ThemeLooks Support Team

[Author]

Posts