[ThemeLooks Support Team]

We are really sorry to say that there have no instructions available for this.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi K.M.,

We have fixed the issue and updated the theme on themeforest. Please download and use the updated theme to get rid of the issue. You will get notified via email when the theme update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you could to use the WHMCS template separately and link up all of your products/services (that have in your WordPress website) buy now or other links to your WHMCS. Check out this (one of our clients) website https://whosting.pl/ as an example.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Greg,

Thanks for your cooperation.

If you are using WHMCS Bridge Plugin to integrate the WHMCS into the WordPress then you have to use the SIX template as the default template. This is because we have provided the customized WHMCS template to use separately only not to use with WHMCS Bridge Plugin.

Moreover, we have mentioned this in our provided documentation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Based on the Envato Market support policy, our Support includes for FREE:

– Answering technical questions about item’s included features
– Assistance with reported bugs and issues
– Help with included 3rd party assets

If you need more features based on your needs, then you need to hire someone else to customize the theme based on your needs.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Greg,

First of all, please send us a message with this support topic link as reference, from our Envato Market (themeforest) profile contact form here: https://themeforest.net/user/themelooks#contact to verify your FREE support period.
Please check out the screenshot as reference http://prntscr.com/gkmr2r

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi K.M.,

We are really sorry for the inconvenience.

We are investigating the issue to fix. If needed we will update the theme on themeforest.

Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

As our provided WHMCS template WHMCS version is 7.5.1 then please use the WHMCS version 7.5.1 or 7.5.2. This is because the WHMCS 7.6.0 is not a stable version of WHMCS. That’s why we are no providing support for the WHMCS 7.6.0.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nebojsa,

First of all, the menu went to the second line because you have used many menus that can’t fit in the one line.

2nd, please provide us your website URL to review the issue to provide you a possible solution if have any.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi menad,

First of all, we will recommend you to use Back-End Editor using Edit not Edit with WPbakery Page Builder.

Moreover, you have to Update the page after every Save changes of an element to get the changes/update in the page. Check out the screenshot as a reference http://prntscr.com/kc0dr2

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Could you please describe us with details what do you mean by toolkit mouse hover? Please provide us some screenshot of your issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Based on the reference file link https://rootlayer.net/wp-includes/js/jquery/jquery.js?ver=1.12.4 the file has in the wp-includes folder. So, it’s all about your server or WordPress issue. That’s why the issue directly referred you to contact your web hosting provider for assistance.

This is because the theme and plugins were installed in the wp-content folder, not wp-includes folder.

Thanks for your understanding.

Please extend your support before asking more questions.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We will investigate the issue after confirmation of your support extends. Moreover, it’s clearly said, “You may need to contact your web hosting provider for assistance”. So, if the issue has not related to our theme then we are unable to confirm for you that this issue can be resolved.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi K.M.,

Please extend your support to get assistance, because your FREE support was expired on 2017-10-16.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

The featured image will only show in a post not a page. If you want to show an image in a page then you just need to insert the image in a section using the visual composer element.

About post format, if you want more post format based on your needs then you need to customize the theme code in the proper way based on your needs and requirements.

Please Note: we are only available to assist you on those features that available/included in our theme.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

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