[ThemeLooks Support Team]

Hi Roberto,

We are really sorry to say that we are unable to understand your issue. Please provide us a video using screen record to review your issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

There is nothing in our hands.

Example: We are providing the WordPress theme, not the WordPress (system) to use the WordPress theme. Like that we are providing only the WHMCS template, not the WHMCS (system) to use the WHMCS template, also we are not the owner of WHMCS (system).

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Yes, of course, you have to buy WHMCS license to use WHMCS.

Moreover, we have removed the confidential information of your cPanel and wp-admin on behalf of you.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

First of all, please remove the confidential information of your cPanel and wp-admin. This is because it’s a public forum.

Moreover, please follow the steps from here https://docs.whmcs.com/Installing_WHMCS to install the WHMCS system. After then follow the steps from the provided readme.txt to install the WHMCS template.

WHMCS Template included in whmcs-template (folder) with installation instruction readme.txt

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Allen,

It’s normal that a plugin will load all of the theme and plugin CSS and JS.

In this issue, you could follow the instruction that GearHead said.

Moreover, you could hire someone else to speed up your website.

Furthermore, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tarek,

Please post your own topic to get assistance instead of bothering the topic owner by getting a notification for your reply.

Please learn more about our support policy, here https://www.themelooks.com/support/support-policy/ before post a topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mateus,

In this issue, you could use the below CSS to the custom.css file.

.navbar {
    position: relative !important;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We already fixed the issue and updated the theme on Themeforest (Envato Market).

Please download and use the updated theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that there has no eta available for the next update. Also, we are still collecting and listing issues for the next update of the template.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mateus,

Sorry for the inconvenience.

Moreover, thanks to informing us about the issue.

We will fix the issue ASAP and provide an update the template on Themeforest (Envato Market).

Please wait with patience for the next update of the template. You will get notified via email when the template update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jason,

Sorry for the inconvenience.

Moreover, thanks to informing us about those issues.

We will fix the issues ASAP and provide an update the theme on Themeforest (Envato Market).

Please wait with patience for the theme update. You will get notified via email when the theme update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide your cPanel (with updated PHP version) and wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please update your hosting server PHP version to minimum 5.6.25 or newer to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide us some screenshot of your issues to review the issue to fix.

Also, let us know your hosting server PHP version and your WordPress version and the theme version that you are using.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that there has no default option. In this issue, you need to hire someone else to customize the theme based on your needs.

Best Regards,
ThemeLooks Support Team

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