[ThemeLooks Support Team]

Hi Chandan,

We are unable to find out your purchase information. Please send a message using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) to verify your purchase including this support topic link as a reference.

Please cooperate.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Natalia,

We have rechecked our theme to updated the WordPress and the plugins based on your reply and we got an issue with CMB 2 Plugin.

Now we are working to fix the issue. After we get a solution and fix the issue we will provide an update of our theme.

Please wait with patience for the next update of the theme. We are trying to update the theme ASAP. You will get notified via email when the Theme update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear banjo,

We are really sorry to say that we are unable to assist you with your issue. This is because there has no prewritten code available to provide you to add the feature service icon to your new post type and add the service icon feature to cpt.

Moreover, we are only available to assist you with the following
– Answering technical questions about item’s included features
– Assistance with reported bugs and issues
– Help with included 3rd party assets

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ghiyath,

You will find out to update footer from Appearance > Widgets Please check out the screenshot as reference http://prntscr.com/jng1kc

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that there has no other way to update all HTML files as one time.

Moreover, please send a message using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) to get the images.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We have asked again for your WHMCS URL because your provided WHMCS URL shows error. So it’s not possible to understand that you have installed the WHMCS and WHMCS template properly or not.

However, please let us know did you edited anything or any file in our BNSCloud WHMCS template? If yes, then which file did you edited and what you have done?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that we are unable to delete any of our support topics. This is because there can be an example answer from your issues for others who need support for our Hoskia theme.

Moreover, you have chosen our theme name as your domain name. So it’s normal that when you will search for Hoskia then the search result will show all of the things related to Hoskia and this is the support forum of Hoskia theme. So, it will also show this support forum and topics. This is because all of our support topics are indexed by Google.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Banjo,

We are really sorry to say that we are not providing support for Custom Post Type UI plugin. This is because we already have services custom post type check out here http://prntscr.com/jn6g2p

In this issue, you need to hire someone else to get support the plugin.

Please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

A. http://themelooks.net/demo/hoskia/service/

Breadcrumb: Home > Service not Home > Services

– It’s a custom page where the services shown in a section as the section content.

B. http://themelooks.net/demo/hoskia/services/shared-hosting/

Breadcrumb: Home > Services > Shared Hosting

– It’s a service post that posted from Services post type.

C. http://themelooks.net/demo/hoskia/services/

Breadcrumb: Home > hoskia_services

– It’s the default services page where is showing all services post as Archive: Services and it works under the WordPress defult system.

If you show the services section in the homepage then that will not show the Breadcrumb: Home > Shared Hosting it will show the Breadcrumb: Home > Services > Shared Hosting and when you will click on Services then it will not redirect you to Home page it will also redirct you to the Archive: Services page as it works under the WordPress defult system.

So, there has no relation between a custom page (service page) with default Archive: Services page.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Banjo,

It’s a default system/functionality of WordPress for a post type like as the blog post. There will show all of your created services as Archives and it can not be stopped as it’s a default system/functionality of WordPress.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Your provided screenshot shows 404 error.

However, this is all about that it’s conflicted with your installed 3rd party plugins. Because we previously provided you some support and then everything working perfect and we have seen you have customized the theme based on our instruction.

Please find out and confirm us when the issue raised and what you did before the issue raised?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ghiyath,

Please follow the steps below to change the footer content for all of the HTML Template.

1. Open all of the .html files in the code editor
2. Find the comment <!-- Footer Area Start -->
3. Change the content based on your needs

Moreover, follow the steps below to change the footer content for the WHMCS template.

1. Open the footer.tpl file in the code editor
2. Find the comment <!-- Footer Area Start -->
3. Change the content based on your needs

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Sorry for the inconvenience.

Moreover, thanks for your suggestion to improve our documentation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Banjo,

Please watch the video tutorial https://www.youtube.com/watch?v=dNz7XXkjfcc&list=PLbmIKrgYlRbofaaLEvJJMEQE0aqJjdVFQ&t=0s&index=8 to settings up the Feature Tab Section in the proper way.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Natalia,

Based on your screenshot it’s conflicted with your installed 3rd party plugins. In this issue, please deactivate all of the 3rd party plugins except our theme required plugins to fix the issue.

Best Regards,
ThemeLooks Support Team

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