ThemeLooks Support Team

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Viewing 15 posts - 4,111 through 4,125 (of 5,045 total)
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  • in reply to: Service Content #2761

    Hi Pedro,

    We are really sorry to say that, it’s not possible based on the theme UI & UX.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Slider Text Speed #2760

    Hi Mehmet,

    First of all, please extend your support extension to get support. This is because, your 6 months FREE support was expired on 2017-09-11.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How to connect the WHMCS #2750

    We are really sorry to say that, there is no video or step-by-step instructions available. This is because, all of these are the very basic things about WP & WHMCS.

    In this issue, we will suggest you to search on the internet to learn more.

    Example: https://www.google.com/search?q=how+to+work+with+the+links+from+WHMCS+on+WP&ie=utf-8&oe=utf-8&client=firefox-b

    Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How to connect the WHMCS #2748

    1. Please use WHMCS Bridge Plugin to connect between both WordPress with WHMCS. Please watch the video tutorial https://youtu.be/AlPJOLmGwLI to configure the WHMCS Bridge. Moreover, watch the video tutorial https://youtu.be/U6QHglSbaOk to setup Domain page Integrate with WHMCS. Also, watch the video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbpUN1Y2pG2-cqTdXgvUlW6d to customize the theme in a proper way.

    2. You will have to create all of the prices, promotions, products, services etc. on both WHMCS & on WP. After then, you need to update the buy now or other WP links with WHMCS. That means, you need to use WHMCS links to WP to connect all of the WHMCS services in WP. This is because, when a customer will click on the buy now link of the website, then the customer will redirect to WHMCS for register/checkout/billing.

    3. You need to use WHMCS links to WP to connect all of the WHMCS services in WP. Then, when a customer will click on the buy now link of the website, then the customer will redirect to WHMCS for register/checkout/billing.

    Please Note: here the WP is to represent the services and WHMCS is for billing/client area/support.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Guide step by step #2747

    Please follow the steps below to install the theme and import the demo data properly.

    1. Clean your full database “OR” reinstall a new WordPress with a new database
    2. Then install the theme
    3. Then install all of the required plugins
    4. Then active all of the installed plugins
    5. then import all of the demo data (wait until all of the demo data are imported completely)

    Moreover, you will get all of the steps with screenshot in the provided documentation to install & import the demo data properly.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile social menu not working #2746

    We also suggest to disable 3rd party plugins, because most issues are caused by a plugin conflict.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Appointment Form don't work #2745

    Based on the screenshot, your modified sendmail.php file is ok. Please check your spam folder. It’s possible to send the email to your spam folder.

    Moreover, it can be your hosting server issue. This is because, some hosting servers do not support PHPMailer (sendmail.php). In this issue, you need to contact with your hosting provider.

    Please Note: PHPMailer is a 3rd party script. If your hosting server is not supporting this anyway, then there is nothing in our hands to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Appointment Form don't work #2740

    Hi Mauro,

    Please provide us a full screenshot of your edited sendmail.php file. Also, provide us your website URL to review.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile social menu not working #2731

    Hi There,

    We have checked your website with small devices and we have seen everything is working perfectly in your website. We have not found any issue like that you have described in your message.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile social menu not working #2729

    Hi There,

    Please provide us your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Client Area button #2728

    Hi There,

    We are really sorry to say that, based on the theme UI, there is no option to to add the button in the social icons section or in the main menu.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Guide step by step #2726

    Please send a message including this support topic link as reference from our Envato Market (themeforest) profile contact form to verify your support, click here: https://themeforest.net/user/themelooks#contact
    (screenshot as reference http://prntscr.com/gkmr2r )

    Best Regards,
    ThemeLooks Support Team

    in reply to: How to connect the WHMCS #2725

    Hi Joel,

    First of all, please extend your support extension to get support. This is because, your 6 months FREE support was expired on 2017-08-18.

    Best Regards,
    ThemeLooks Support Team

    in reply to: voip calculator not working #2719

    We are really sorry to say that, it’s not possible to fix the issue permanently or temporarily without supporting an API.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: voip calculator not working #2717

    Hi Hussain,

    We are really sorry for the inconvenience.

    However, we have used the Yahoo API for the features and now we found out that the Yahoo stopped providing support the API. That’s why the API stopped working. In this case, there is nothing in our hands to fix the issue until we get found a new API. Moreover, we are searching for a new API to fix the issue. We will provide an update of the template if we get a new API.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,111 through 4,125 (of 5,045 total)