[ThemeLooks Support Team]

We have double checked everything, there is no issue found with our theme like you have described.

Please provide us some screenshot/video with details of your issue. Also, provide us your website URL, your server PHP version & WordPress version.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi James,

Sorry for the inconvenience.

However, after making a change in the back end editor and click save changes, you have to update the page to keep the changes. Please check out the screenshot as reference http://prntscr.com/hdadgu

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jose,

Sorry for the inconvenience.

However, please upgrade your hosting server PHP version to minimum 5.6.25 to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jose,

Sorry for the inconvenience.

However, please upgrade your hosting server PHP version to minimum 5.6.25 to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Pedro,

We have seen that everything is working perfectly. Actually, the slider image has some dotted and it’s risen in a fluid. You will realize this when you carefully saw the image when it’s rises. Please check out the screenshot as reference http://prntscr.com/hd5d2t

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Yes, you can safely upgrade to WP4.9x and WHMCS7.4x.

However, it will be more safe to backup the theme files before the upgrade.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Steve,

We have reviewed and checked that you have not purchased our VPNSF plugin to use separately with another theme. So, you have not a permission use the VPNSF plugin separately with other theme instead of BizWalls.

In this issue, you must have to buy the VPNSF plugin (https://codecanyon.net/item/virtual-phone-number-selling-form-wordpress-plugin/19936185) to use separately with another theme.

Moreover, you need to customize the theme to make compatible with a plugin. This is because, all plugins don’t support all themes by default.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Hieu,

We are really sorry to say that, we are not available to provide FREE support for our FREE product.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps from the screenshot below to edit Testimonials Section content.
http://prntscr.com/haoypc
http://prntscr.com/haozqp

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Steve,

First of all, please confirm us, did you bought the VPNSF plugin?

Please send us the purchase code of the VPNSF plugin from our Envato Market (themeforest) profile contact form here: https://themeforest.net/user/themelooks#contact to verify your purchase of VPNSF plugin (Please check out the screenshot as reference http://prntscr.com/gkmr2r )

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Steve,

Sorry for the inconvenience.

Please post your topic with details in the exact/right/correct forum that item you have bought (here https://www.themelooks.com/support/forums/forum/bizwalls/wordpress-theme/) to get an answer/solution.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Candy,

You will get all of the header content in the header.tpl file and all of the footer content in the footer.tpl file of the WHMCS template.

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please check out the screenshot below to fix the domain search issue.
https://prnt.sc/h82uel

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Rich,

Please post your own topic with details about your issue in the exact/right/correct forum that item you have bought (here https://www.themelooks.com/support/forums/forum/ordomain/wordpress-theme/) to get the answer/solution.

Please don’t reply someone else created topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Pedro,

Sorry for the inconvenience.

However, this theme is not supporting 3rd level menu by default based on the theme UX & UI. In this issue, you need to customize the theme to get support 3d level menu.

Moreover, we have listed this in our theme update list. We will try to add this feature in our next update of the theme.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

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