ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 4,201 through 4,215 (of 5,045 total)
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  • in reply to: Update Theme #2534

    Hi Rob,

    Sorry for the inconvenience.

    Please check out the screenshot below to fix the issue.
    http://easycaptures.com/8568861033

    Best Regards,
    ThemeLooks Support Team

    in reply to: Domain Search #2533

    Hi Rob,

    Sorry for the inconvenience.

    Please check out the screenshot below to fix the issue.
    https://prnt.sc/h82uel

    Moreover, use this URL https://hoost.co.uk/whmcs-bridge-2/?ccce=domainchecker as your action URL to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Registration Coppa Page not working #2528

    Sorry for the inconvenience.

    However, our ForumUS phpBB style supports the Extensions below:

    – Board Rules Extension – by phpBB (Official)
    – Board Announcements Extension – by phpBB (Official)
    – Google Analytics Extension – by phpBB (Official)
    – Pages Extension – by phpBB (Official)
    – Advanced BBCode Box 3.1 Extension – by VSE
    – Avatar in Last Post Extension – by bb3mobi
    – Share On Extension – by Vinny
    – Ajax Smilies Extension – by Tacitus89
    – Post Love Extension – by satanasov
    – Email List Extension – by david63
    – External Links Open in New Window Extension – by RMcGirr83
    – SEO Meta Description Extension – by bb3mobi
    – mChat Extension – by dmzx
    – AdSense Extension – by Ashus

    We already described in our item details page that “Note: If a feature or extension support is essential to you and is not listed above, please ask about it before purchasing.”

    So, in this issue, you need to make compatible the extension with ForumUS that you want to use with ForumUS.

    Moreover, the subscribe option works properly, just there has an Ajax issue. That’s why, there needs to reload the page to change the text subscribe to unsubscribe. However, we have listed this Ajax issue in our item update list. We will fix the issue in our next update of this item.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Website error after installing Woocommerce #2526

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Update Theme #2524

    Hi Pedro,

    Please follow the steps below to update the theme.

    1. Go to Appearance -> Themes
    2. Active another theme & delete the hostwhmcs theme
    3. Click Add New -> Upload Theme
    4. Upload, install & activate the latest version of hostwhmcs theme

    Best Regards,
    ThemeLooks Support Team

    in reply to: Website error after installing Woocommerce #2521

    Please check out the screenshot below to fix the issue.
    https://prnt.sc/h77jax

    Best Regards,
    ThemeLooks Support Team

    in reply to: Website error after installing Woocommerce #2519

    Hi JoJim,

    Sorry for the inconvenience.

    First of all, this theme still doesn’t support WooCommerce. That’s why, we didn’t describe anywhere in our item page that the theme is WooCommerce compatible.

    On this issue, if you want to use WooCommerce, then you need to customize the theme to make compatible with WooCommerce.

    However, we have a plan to provide support for WooCommerce on our next update of the theme.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Registration Coppa Page not working #2518

    Hi Bill,

    Sorry for the inconvenience.

    In this issue, you need to hire someone else to customize your registration page to compatible with the theme.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Sliders Break Pages #2511

    Hi Michael,

    Thanks to inform us about the issue. We will fix the PHP version issue ASAP and provide an update on Envato Market (ThemeForest).

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: ForumUS Login Related Search Issues #2510

    Hi Alek,

    We have fixed the issue in our last update of the style/theme. Please download & use the latest/updated style/theme to fix/avoid the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Sliders Break Pages #2505

    Hi Michael,

    Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/g0cyfc) including this support topic URL/link as reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Translate #2504

    Hi Herve,

    In this issue, you could use Loco Translate plugin. This is because, our theme is fully translate ready.

    You could review the Loco Translate plugin Beginner’s guide, here https://localise.biz/wordpress/plugin/beginners

    Best Regards,
    ThemeLooks Support Team

    in reply to: Installation #2503

    Hi Jonas,

    Please Note: Mainly, our template is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer and color based on our HTML template.

    In this issue, you need to use both HTML and WHMCS templates separately. HTML template to show/represent your products/services and WHMCS template for billing like as our demo.

    Moreover, you need to link up all of your products/services (buy now link) to WHMCS.

    Please follow the steps from the provided documentation to install the HTML template properly.

    =======================================================================================================
    WHMCS Template included in “main_files/whmcs-template” (folder) with installation instruction “readme.txt”
    =======================================================================================================

    Best Regards,
    ThemeLooks Support Team

    in reply to: Mobile Menu Keeps On showing #2498

    Hi Abdul,

    Sorry for the inconvenience.

    Please follow the steps from the screenshot below to disable the Mobile Menu.
    http://prntscr.com/h4npfk
    http://prntscr.com/h4npr7
    However, that is the responsive menu that must show in the responsive devices to navigate the pages.

    Moreover, Please follow the steps from the screenshot below to upload the favicon.
    http://prntscr.com/h4novr
    http://prntscr.com/h4np5t

    Best Regards,
    ThemeLooks Support Team

    in reply to: How to Add Slider to the WHMCS Cloudserver Template #2495

    In this issue, please contact with our sales team through our website contact form.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,201 through 4,215 (of 5,045 total)