ThemeLooks Support Team

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Viewing 15 posts - 4,561 through 4,575 (of 5,045 total)
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  • in reply to: Footer Color Problem #1604

    Did you Save Changes after change the color? http://prntscr.com/f5q27h

    If yes, then provide us your website URL to review the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Footer Color Problem #1602

    Hi Ali,

    Please change the color form EcoHosting Options -> Footer

    Please check out the screenshot as reference http://prntscr.com/f5peqh

    Best Regards,
    ThemeLooks Support Team

    in reply to: Video and map are not working #1599

    Maybe, you are trying to check out the video in your local machine.

    Please Note: the video will not work until you upload it in an online server.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Top Level Navigation Button not linking to page #1598

    Hi There,

    Sorry for the inconvenience.

    We are listing the issue in our theme update list. We will fix the issue in our next update of the theme.

    Please wait with patience for the next update of the theme.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Video and map are not working #1595

    Hi Naresh,

    Sorry for the inconvenience.

    Please follow the steps below.

    Map Issue Solution:

    1. Open the .html file. (For example “index.html”)
    2. Find The Comment <!-- ====Google MAPS API JavaScript==== -->
    3. Get your api key from Google Map APIs (Video: How To Get A Google Map API Key)
    4. Add your own api key like in the screenshot (Screenshot: http://prntscr.com/f5c5ut)

    Slider Video Solution:

    There is no problem on our side about the slider video. You could review again our demo as reference. Please follow the documentation’s FAQ (that we have provided with the main_files) to get work the slider video.

    Best Regards,
    ThemeLooks Support Team

    in reply to: hostwhmcs wordpress integration #1594

    In this issue, you need to install the WHMCS template first to showing the template with WHMCS Bridge Plugin.

    We already told you that, WHMCS Bridge Plugin connect WHMCS in WordPress like an iframe without header & footer of WHMCS template. Hope you understand.

    By the way, please follow our provided documentation to setup the WHMCS Bridge Plugin properly. Also, watch below video to setup WHMCS Bridge page for our theme.

    Best Regards,
    ThemeLooks Support Team

    in reply to: hostwhmcs wordpress integration #1591

    First of all, WHMCS is not a part of WordPress and hope you know that “WHMCS is a Client Management, Billing & Support System for Web Hosts”. So, it’s not possible to put WHMCS template in WordPress.

    In our demo we have used a separate domain and installed the WHMCS template there. After then, we have changed the WHMCS template’s menu URL based on the WordPress theme menu URL.

    If you want to use/access the WHMCS template separately like our demo, then you must have to customize the WHMCS template, specially the header, footer & color of WHMCS template based on your website header, footer & color. Also, need to update the menu links based on your website. Moreover, we already described you the installation steps.

    By the way, we saw that maximum of our clients using WHMCS Template separately like our demo. However, our theme also fully compatible with WHMCS Bridge Plugin to connect the WHMCS Template with WordPress.

    Mainly, WHMCS Bridge Plugin connect WHMCS in WordPress like an iframe without header & footer of WHMCS template.

    So, you could choose a way from both to use WHMCS Template with WordPress. It’s up to your choice, how you want to use. That’s why, we are providing WHMCS template separately with our Theme.

    Best Regards,
    ThemeLooks Support Team

    in reply to: hostwhmcs wordpress integration #1589

    Hi Kingsley,

    We are really sorry to say that, we are only available to answer our Theme and Template related question.

    For WHMCS general support/how to’s, you can search on the whmcs.com Technical Support, Community Forums & Documentation or check the web for tutorials.

    Please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

    Best Regards,
    ThemeLooks Support Team

    in reply to: hostwhmcs wordpress integration #1587

    Please follow the steps below.

    1. Create a sub-directory in your website hosting to using/login the cPanel
    2. Install the WHMCS system/application in the created sub-directory of your website (If you still aren’t purchasing the WHMCS license, then purchase the WHMCS license first form here https://www.whmcs.com/)
    3. Install the HostWHMCSwp (WHMCS template) to follow our provided installation instruction “readme.txt” (WHMCS Template included in “WHMCS” (folder) with installation instruction “WHMCS/whmcs7.1/readme.txt”)

    Best Regards,
    ThemeLooks Support Team

    in reply to: hostwhmcs wordpress integration #1585

    Hi Kingsley,

    First of all, install the provided WHMCS template in a sub-domain/sub-directory of your website. After then, you just need change the WHMCS template’s menu URL based on the WordPress theme menu URL OR you could use the WHMCS Bridge Plugin to integrate the WHMCS template in WordPress.

    WHMCS Template included in "WHMCS" (folder) with installation instruction "WHMCS/whmcs7.1/readme.txt"

    By the way, we have used a separate domain and installed the WHMCS template there. After then, we have changed the WHMCS template’s menu URL based on the WordPress theme menu URL. That means, we have used WordPress Theme & WHMCS Template separately.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Whmcs menu error #1584

    Thanks for the information.

    By the way, your 6 months FREE support was expired (screenshot as reference: http://prntscr.com/f5ckuj). Please extend your support to get support on your issues.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Whmcs menu error #1581

    Hi Robert,

    Sorry for the inconvenience.

    Please provide us your website & WHMCS URL with some screenshot of your issues to review to fix the issues.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Recent Topics #1579

    Hi yb,

    Sorry for the inconvenience.

    By the way, in this issue you need to hire someone else to customize the style to get support the extension. This is because, our style not support the extension by default.

    We already described on our item page that,

    Extensions Supported:
    
     - Board Rules Extension – by phpBB (Official)
     - Board Announcements Extension – by phpBB (Official)
     - Google Analytics Extension – by phpBB (Official)
     - Pages Extension – by phpBB (Official)
     - Advanced BBCode Box 3.1 Extension – by VSE
     - Avatar in Last Post Extension – by bb3mobi
     - Share On Extension – by Vinny
     - Ajax Smilies Extension – by Tacitus89
     - Post Love Extension – by satanasov
     - Email List Extension – by david63
     - External Links Open in New Window Extension – by RMcGirr83
     - SEO Meta Description Extension – by bb3mobi
     - mChat Extension – by dmzx
     - AdSense Extension – by Ashus
    
    Note: If a feature or extension support is essential to you and is not listed above, please ask about it before purchasing.

    Moreover, please learn more our support policy.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Case Study Section of CVIT #1553

    Hi There,

    We are really sorry for the inconvenience.

    However, based on our theme UI/UX & development process, it’s not possible to show the “Case Study” content in the “View Project”.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How to change Slider timing #1551

    It’s all about your browser cache issue. Please remove your browser cache & reload the page with Ctrl+F5 or check the changes on another browser. This is because, we have checked your website and we have seen that your changes are working perfectly.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,561 through 4,575 (of 5,045 total)