[ThemeLooks Support Team]

Please provide us your wp-admin access with this support topic link as reference through our Envato Market profile contact form https://themeforest.net/user/themelooks#contact to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Sorry for the inconvenience.

By the way, in this issue you need to hire someone else to customize the theme based on your needs/requirements.

Moreover, please learn more the item support includes & not includes, here https://themeforest.net/item/hostwhmcs-responsive-hosting-and-whmcs-wordpress-theme/19204695/support

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We guess the issue you have faced, that is your hosting server issue. In this issue, you could contact with your hosting provider. This is because, we have double checked everything and there is no problem in our side.

Please Note: PHPMailer is a 3rd party script. If your hosting server is not supporting this anyway, then there is nothing to do.

Hope you understand.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Sorry for the inconvenience.

Please check out the screenshots below to solve your issue.

1 How to change blog text?
Please check out the screenshot http://prntscr.com/f1b1w7

2. How to change blog header image?

– header change from customize
Please check out the screenshot http://prntscr.com/f1b2e2
or
– header change from EcoHosting Options → header
Please check out the screenshot http://prntscr.com/f1b2ro

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

First of all, your provided cPanel access is not working. Please send again the access with the correct information.

2nd, we are unable to understand that you are talking about. Please describe us with details.

By the way, there is no issue in our theme. This is because, we have checked again & again and it’s working perfectly on our side. We already provided you the example link to review.

There is something wrong on your side and we are trying to fix the issue for you. It can be your hosting server issue or something else.

If we will unable to find out the issue from your side, then you need to hire someone else.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We need to check your database to find out the actual problem to fix the issue.

This is because, there is not issue from our side.

You could check out our example domain pricing, here http://themelooks.us/demo/ecohosting/wordpress/example/ We have added there 170+ domain entries.

Please provide us your cPanel access through our Envato Market profile contact form https://themeforest.net/user/themelooks#contact with the reference link of this support topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Sorry for the inconvenience.

Please wait with patience.

We are working on it and trying to find out the actual problem to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

We could find out the issue.

Basically, there is not issue from our side. The issue, raised for the plugins that you have used.

We have deactivated your installed extra plugins for a moment and added some domain pricing in your test domain pricing and we saw the pricing added and saved. Please check out the screenshot as reference http://prnt.sc/f0wbxo

You could also check out our example domain pricing, here http://themelooks.us/demo/ecohosting/wordpress/example/
We have added there about 160 domain entries.

In this issue, you need to deactivate your installed extra plugins one by one to find out which plugin conflict with the theme. After then, contact with the plugin support to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps below to fix the issue.

## Add Roboto Font
1. Open includes/head.tpl file
2. Add Roboto Font Family (Screenshot: http://prntscr.com/f0k8in)

## Fix Navbar Font Family
1. Add the below css to custom.css file

    .navbar-main, h1, h2, h3, h4, h5, h6 {
        font-family: inherit !important;
    }

Best Regards,
ThemeLooks Support Team

• This reply was modified 8 years, 8 months ago by ThemeLooks Support Team.

[ThemeLooks Support Team]

Please follow the steps below.

1. Go to Contact from Dashboard (Checkout the screenshot as reference http://prntscr.com/f0io76)
2. Create a new contact form
3. Replace our provided code instead of exiting/default code (Checkout the screenshot as reference http://prntscr.com/f0iown)
4. Use the form shortcode http://prntscr.com/f0ipwy here http://prntscr.com/f0iqq9 to show the form in contact section

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Sorry for the inconvenience.

We are working on it and trying to find out the actual problem to fix the issue.

Please wait with patience.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please add the code define('WP_MEMORY_LIMIT', '3000M'); in the WordPress config file wp-config.php. After then, confirm us.

Please check out the screenshot as reference http://prnt.sc/f07s3s

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, please increase the post_max_size from your WordPress config file.

Example: post_max_size = 200M

Best Regards,
ThemeLooks Support Team

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