ThemeLooks Support Team

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Viewing 15 posts - 1,306 through 1,320 (of 5,045 total)
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  • in reply to: Hosting pricing table icon #10107

    Dear Eric,

    We are getting ERROR 502 https://prnt.sc/10s9r38 again and again. That’s why we can’t check your issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Error when trying to add language #10105

    Dear David,

    Please check out the price here https://themeforest.net/item/bizwalls-responsive-voip-virtual-phone-business-wordpress-theme/20294449

    Best Regards,
    ThemeLooks Support Team

    in reply to: Customizer error #10103

    Dear Eric,

    We are sorry to say that we didn’t provide support for Customizer as we have provided support WPBakery Page builder and VirtuSky Options for our theme.

    Please use WPBakery Page builder and VirtuSky Options instead of Customizer.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Error when trying to add language #10102

    Dear David,

    Could you please confirm are you using WordPress multisite or a different WordPress for the french language?

    If you are using WordPress multisite or a different WordPress for the french language then it’s all about the licensing issue. You need another license to activate to get everything working.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Hosting pricing table icon #10098

    Dear Eric,

    https://prnt.sc/10ri1h9

    For your 2nd issue, Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: “Service Item Content” Code Bug #10097

    Dear Austin,

    Use this CSS to the custom.css file, not in the responsive-style.css file.

    ——————————————————————————————————-

    1. Log in to your WHMCS Admin Area.
    2. Navigate to Configuration > System Settings > General Settings.
    3. Under the System Theme setting on the General tab, select the name of the theme you created above.
    4. Click Save Changes and visitors to your site will immediately begin seeing your new theme.

    ——————————————————————————————————-

    Just edit the URL/link based on your website URL.

    Best Regards,
    ThemeLooks Support Team

    in reply to: “Service Item Content” Code Bug #10094

    Dear Austin,

    We apology.

    We use the Lightshot application to take and provide a screenshot you could also use this https://app.prntscr.com/en/download.html

    Could you please provide a screenshot using the Lightshot application with a red mark of the issue to understand what is your exact issue? Because we have tested the code on your website using inspect element before providing you and the slider issue was fixed by the provided code. Moreover, we browse your website using mobile and we didn’t find any responsive issues on your website.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Error when trying to add language #10093

    Dear David,

    We have reviewed your website and seen everything is working perfectly. Please check out the screenshots below as a reference.

    https://easycaptures.com/fs/uploaded/1379/1959255951.jpg
    https://easycaptures.com/fs/uploaded/1379/8151889925.jpg

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem setting up the theme #10092

    Dear iniyas,

    Mainly FoodBook is a plugin, not a Theme. We are providing the FoodBook Theme for FREE along with the FoodBook plugin.

    In your screenshot, the foodbook zip file is the FoodBook plugin and foodbooktheme is the Free theme that we provided for FREE along with the FoodBook plugin.

    Moreover, the foodbooktheme warns to install the foodbook plugin that is foodbook zip file.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Slider text change H1 to px32 #10086

    Dear Eric,

    We are sorry to say that we are unable to understand your issue? Could you please explain in detail?

    If something of our theme is not working for you based on your specific needs then you could customize the theme with your own based on your needs and requirements.

    Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

    Best Regards,
    ThemeLooks Support Team

    in reply to: Needing Help #10085

    Dear Michael,

    We are unable to understand what do you mean by “eco hosting Html-template not accepting the image changes I have made.”?

    Could you please explain in detail?

    Moreover, provide your website URL to review the live chat issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: “Service Item Content” Code Bug #10084

    Dear Austin,

    Please use the custom CSS below to fix your issue.

    .service-slider .item .row {
        width: 100%;
    }

    Mainly, our item is an HTML template and we have just provided WHMCS template for FREE of cost with our HTML template by customizing WHMCS default six template’s header, footer, and color based on our HTML template.

    In this case, you need to use both HTML and WHMCS templates separately. HTML template to show/represent your products/services and WHMCS template for billing like as our demo.

    In this issue, you need to install the HTML template in your server root directory (example: http://www.yourdomain.com) to show/represent your products/services and install the WHMCS on your server sub-directory (example: http://www.yourdomain.com/clientarea) or sub-domain (example: http://www.clientarea.yourdomain.com/) to follow their Documentation https://docs.whmcs.com/Documentation_Home

    After then follow the steps from the provided readme.txt to install the WHMCS template.

    WHMCS Template included in whmcs-template (folder) with installation instruction readme.txt

    Moreover, you need to link up all of your products/services (buy now link) to your WHMCS.

    Furthermore, please check out the FAQs from the documentation to change the “login” and the “domain search” links.

    Best Regards,
    ThemeLooks Support Team

    in reply to: WHMCS Connect Products Not Showing. #10083

    Dear Nawid,

    We didn’t find any issue like you described https://easycaptures.com/fs/uploaded/1377/7879778660.png

    Moreover, please extend your support period to get further assistance. Because your FREE support period was expired on 2020-04-15

    Please Note: This is the ColorHost Theme support forum. Please post your topic in the exact/right/correct forum that item you have bought.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problem setting up the theme #10082

    Dear iniyas,

    First of all, extract the zip file that you download from the Envato Market. Then you will find out the theme and plugin.

    After then please check out the steps from the FoodBook Documentation https://themelooks.net/documentation/plugin/foodbook/

    Best Regards,
    ThemeLooks Support Team

    in reply to: Error when trying to add language #10081

    Dear David,

    We are sorry to say that we are unable to understand your issue. Could you please explain in detail?

    Our theme is fully translatable. You could use Loco Translate or WPML plugin to translate our theme.

    Moreover, the section content will show the same language as you provide.

    Best Regareds,
    ThemeLooks Support Team

Viewing 15 posts - 1,306 through 1,320 (of 5,045 total)