[ThemeLooks Support Team]

Dear Juan,

Your link does not work https://prnt.sc/uy5wy3

Moreover, there are two possible issues that are why the license automatically deactivated.

1. If your server has any caching system or you are using any 3rd party caching system like Cloudflire then it’s didn’t save the changes when you activating the license. Please turn off the caching system to activate the license.

2. If you are using a caching plugin then it also doing the same.

Please Note: There is nothing on our end that will deactivate the license automatically without any reason.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Chico,

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more happy to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Hamidullah,

When we debug the issue we found that it’s all about your server issue. Please enable the php_fileinfo extension to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Chico,

It’s all about the theme issue that you have used. The theme using a custom checkout page template instead of using the WooCommerce default checkout page template that conflicts with our plugin.

Moreover, We have fixed the issue for your website.

Also, we will provide an update of our plugin ASAP for others. You will get notified via email when the plugin update will avilable to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Jimmy,

Please check out the image name in those screenshots and search the image on your media to select manually.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Chico,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Chico,

We are investigating the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Hamidullah,

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Jimmy,

Please cehck out the screenshots below to fix the issues by selecting the images menually from the Ideabuz Options.
http://prntscr.com/ux0er1
http://prntscr.com/ux0f4v

Moreover, we found out the issue. We will fix the issue ASAP and provide an update of the theme on Themeforest. You will get notified via email when the theme update will available to download.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Jimmy,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Gawnet,

Please watch these video tutorials of Bluishost theme https://www.youtube.com/playlist?list=PLbmIKrgYlRbqAb4qK2uA_liY-8F_vKGJ7

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Hamidullah,

We have figured out the issue and fixed it for your website. Also, we will update our script shortly.

Thanks for your co-operation.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Chico,

Please check out the screenshot https://prnt.sc/uwyzkr to show the Deliver/Pickup Time.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear Hamidullah,

Please provide your cPanel access, not FTP. Because we need to check your cPanel permissions and database to identify the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us 5-Star ‘rating and review’ (on https://codecanyon.net/downloads ), if you like our item and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[Author]

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