[ThemeLooks Support Team]

Hello,

Could you please provide a screenshot of the issue?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

This theme was not built with EnterAddons. So, you can remove the EnterAddons plugin to get rid of the issue.

Moreover, this is your server configuration issue. Please contact your hosting provider to fix those issues.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that it happened because you didn’t Setting up the VOIP Pricing Calculator and VPNSF plugins before importing the demo data.

Please follow the steps below to fix the issue.

1. Reinstall a new WordPress with a new database or install and use wp reset plugin to reset your WordPress database
2. Then install the theme (follow the steps from the documentation)
3. Then install all of the required plugins (follow the steps from the documentation)
4. Then active all of the installed plugins (follow the steps from the documentation)
5. Most important, Setting up the VOIP Pricing Calculator and VPNSF plugins.
6. Activate your purchase key/license
7. Then import all of the demo data (wait until all of the demo data are imported completely)

Please check out these video tutorials https://www.youtube.com/playlist?list=PLbmIKrgYlRbr-xin_hVBNnETK03grRF8f

Best Regards,
ThemeLooks Support Team

• This reply was modified 2 years, 12 months ago by ThemeLooks Support Team.

[ThemeLooks Support Team]

Hello,

Please let us know the details with a screenshot of the issue you are facing.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

After migration, just deactivate the license from your temporary domain and activate the license to the official domain.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Done.

[ThemeLooks Support Team]

Hello,

1. You will get the header top content in the header.tpl file of our child theme and the rest of other content you indicate you will get the default WHCMS template. Please ask WHMCS support for the rest of other content you indicate in the screenshot except the header top content.

2. You will get the CSS file in the asset folder to change the color.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

You can disable the movement by commenting these codes https://prnt.sc/PQhMzJ7PjERu

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please use the custom CSS below.

@media screen and (max-width: 991px){
.banner--content-left {
  width: 50%;
  word-wrap: normal;
}
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please provide your website URL to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please let us know how can we help you on this matter.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Of course, FoodBook is compatible with any server-based website including AWS but we are unable to understand why you are facing this issue.

Maybe your server running an operation internally that removes the license again and again but have no idea what operation your server running internally that causes the issue. That’s why we mentioned changing the hosting to check the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that as it’s a server issue there is nothing in our hands to assist you. Also, it’s not our plugin issue that we can resolve.

We recommend you test our plugin with another cPanel hosting instead of AWS. Then you will understand the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that your request doesn’t cover our item support.

If you need a customization service to fix those issues by writing custom codes then you can contact here https://www.themelooks.com/contact/ with your requirements in detail to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please ask Envato Market Help.

Moreover, read more about the Envato Market Refund Policy here: https://themeforest.net/page/customer_refund_policy

Best Regards,
ThemeLooks Support Team

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