[ThemeLooks Support Team]

Hello,

Please provide your website URL to review the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please try to change your site language from the WordPress setting.

The branch manager, kitchen manager, and delivery boy should be login from here https://tapskitchen.com/admin/ then they will redirect to their dashboard based on their role.

Please check out this doc https://themelooks.net/documentation/plugin/foodbook/admin-login-and-page/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that your issues are not understandable.

Could you please explain in detail with some screenshots including your website URL to understand your issues?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

There is an option to activate the plugin on a new domain/sub-domain/directory/sub-directory, you need to deactivate the purchase code/license from the existing domain/sub-domain/directory/sub-directory where it is installed now.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

3 and 4: I activated the pre order option. But if the customers can’t choose a date the pre order doesn’t make any sense. Especially when I can set pre order days limit to 6. Do you actually know what I mean when I say that I can’t select a date?
— You can set the pre-order days limit 10 or 20 based on your needs. If you set 10 then it will allow pre-orders from the present date to the next 10 days. Your customer will be able to choose a date between your set days. You can check out the FoodBook demo to check the feature live.

6. What do you mean by that? I’m not using such a plugin. Can I even open those sites when not having multibranch foodbook?
— Could you please provide your website URL to review what’s exactly happening?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please contact your hosting provider and ask why your host doing this anonymous call. When our server got anonymous calls more than 10 times it blocks the host automatically.

Moreover, we unblocked again your host.

Please contact your hosting provider and ask why your host doing this anonymous call.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Didn’t get your issue. Could you please make it as you have shown in the video?

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We didn’t find any issue on your website. The icons are working perfectly https://prnt.sc/_AOpkhQMmYGG

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please provide your website URL to review the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

1. I would like to customize the email notifications. I know I can change some text but what if I want to upload more content like buttons, photos and stuff?
— In this case, you need to customize the plugin code. If you are not an expert WordPress developer, we recommend you hire an expert WordPress developer to help you. You can also hire us by contacting us here https://www.themelooks.com/contact/

2. I don’t need all the email notifications. Can I disable some of the individually? For example, I just want a confirmation to be sent when cooking is complete.
— There are no pre-built options to do those. If you are looking for a customization service based on your specific needs and requirements then please send a message by contacting us here https://www.themelooks.com/contact/ with your requirements with details to get a quote.

3. I would like customers to be able to order before opening hours.
— If you are looking for a customization service based on your specific needs and requirements then please send a message by contacting us here https://www.themelooks.com/contact/ with your requirements with details to get a quote.

4. Calender doesn’t open in checkout when selecting schedule delivery/pickup.Pre order days limit is set to 6.
— There are no pre-built options for the calendar. Our plugin features are all about those that you have seen in our demo. If you are looking for a customization service based on your specific needs and requirements then please send a message by contacting us here https://www.themelooks.com/contact/ with your requirements with details to get a quote.

5. I can’t find the branch and kitchen manager. I only have one branch so far, but more to follow.
— If you need multi-branch system then you need to buy FoodBook Multibranch Addon https://codecanyon.net/item/foodbook-multibranch-addon/27973503

6. When I click branch manager, kitchen manager, or delivery site I always get redirected to my home site.
— It happens when you use any “security” or “admin login redirection” or “hiding admin login” plugin. If you are using any relevant plugin, please reactive it to get rid of the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Thanks for sharing!

[ThemeLooks Support Team]

Hello,

We have reviewed your website and didn’t find any issue you mentioned. Please check out the screen recording https://www.awesomescreenshot.com/video/11856753?key=d1c80977250c1899c812985b9078e0a0

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Raphael,

We are sorry that there is no pre-built way to Use products without a featured image. In this case, you can use a placeholder image like this https://foodba.com/img/shared/product-placeholder-image.jpg

If you are looking for a customization service based on your specific needs and requirements, please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please provide your wp-admin (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please contact your hosting provider to update the value based on our recommendation. Without updating the value there is no way to import the demo because your server will not allow uploading larger than 32MB files.

Best Regards,
ThemeLooks Support Team

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