[ThemeLooks Support Team]

Hi There,

We are really sorry to say that it’s not covered our item FREE support when an issue raised after customization.

As we can see you have customized the menu style. Please check out our theme live demo to compare the menu style.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Andy,

We are really sorry to say that there has no way to do that.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Haris,

We already have checked the result before sending you the CSS. It looks like that because you have so many texts in the menu.

Moreover, this theme has not a style like your provided screenshot.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry about that.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alican,

We are really sorry to say that it’s not cover our item FREE support.

Please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi David,

We are really sorry for the misunderstanding.

There also has some specific CSS for responsive devices/breakpoints. You will get all of the CSS for responsive devices in the responsive.css file.

Please find .server-location in the responsive.css file then you will get all of the code one by one.

So, you need to edit/write CSS for your created dots to get in the correct place in the responsive devices.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Haris,

Please use the below CSS to fix the issue.

.dropdown-menu > li > a {
    white-space: inherit !important;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our item and our support too.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Maky,

After installing the extension, you will get the theme options panel here http://prntscr.com/kg0hnb to customize the style.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Evangelos,

If you need premium support to find our your issues and fix or customization service then please contact our sales team through our website contact form.

However, send us the screenshots for all of your issues to review.

Moreover, we have removed your wp-admin details from your reply. Because this is a public forum. It’s can break your website privacy.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please mention that you are looking for customization or bug fixing service when contacting our sales team.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, please contact our sales team using our website contact form.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

As we have said it’s not covered our item support when an issue raised after the wrong customization. Please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

In this issue, you could hire someone expert (Who will find out why the issue raised, what is conflicting and how to fix the issue) to get help to fix your issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

It can be a conflict for the double load of the JS. As we can see you have used our HTML template’s homepage as WHMCS homepage and called all of the CSS and JS in the page like as HTML template.

However, we are really sorry to say that it’s not covered our item support when an issue raised after customization.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

If you have a possible solution in your mind for the issue then you could suggest us to implement.

Best Regards,
ThemeLooks Support Team

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