ThemeLooks Support Team

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Viewing 15 posts - 3,286 through 3,300 (of 5,045 total)
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  • October 29, 2018 at 4:09 pm in reply to: Missing fa icon #4954
    ThemeLooks Support Team
    Keymaster

    Please post the address again because we have removed that address upon your request.

    Best Regards,
    ThemeLooks Support Team

    October 29, 2018 at 11:54 am in reply to: Missing fa icon #4952
    ThemeLooks Support Team
    Keymaster

    Please send the login URL because we have removed your website credentials from the reply.

    Best Regards,
    ThemeLooks Support Team

    October 29, 2018 at 9:46 am in reply to: Missing fa icon #4950
    ThemeLooks Support Team
    Keymaster

    We have removed your website credentials from the reply.

    Best Regards,
    ThemeLooks Support Team

    October 29, 2018 at 9:42 am in reply to: SVG Support #4948
    ThemeLooks Support Team
    Keymaster

    We have reviewed the issue. It looks like you have used a big size SVG icon image.

    In this issue, you must have to use the same size SVG icon image to get the same look.

    Best Regards,
    ThemeLooks Support Team

    October 29, 2018 at 9:35 am in reply to: Author on blog posts #4947
    ThemeLooks Support Team
    Keymaster

    Hi Emma,

    We are really sorry to say that there was no option based on the theme UI/UX.

    Best Regards,
    ThemeLooks Support Team

    October 28, 2018 at 12:28 pm in reply to: SVG Support #4943
    ThemeLooks Support Team
    Keymaster

    Hi Nick,

    Please send us your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    October 28, 2018 at 11:16 am in reply to: Can't see hosting price table. #4941
    ThemeLooks Support Team
    Keymaster

    ***need to update (remove and reinstall) the ecohosting Theme & ecohosting-core plugin to get the update***

    Best Regards,
    ThemeLooks Support Team

    October 28, 2018 at 11:13 am in reply to: Missing fa icon #4940
    ThemeLooks Support Team
    Keymaster

    Hi Mads,

    We already updated the template on 06 August, 2018 – Version 2.7.

    [*] WHMCS template updated to be compatible with the latest “WHMCS Version 7.6.0”

    Please download the updated version of this item from the Envato Market (themeforest) and use the updated version of the WHMCS template.

    Changelog included in “documentation/changelog” (folder).

    Best Regards,
    ThemeLooks Support Team

    October 27, 2018 at 9:42 am in reply to: Missing fa icon #4937
    ThemeLooks Support Team
    Keymaster

    If you are using WHMCS Bridge then please check out the screenshot http://prntscr.com/l8x6p0 to get rid of the issue.

    Please Note: this is a public forum.

    Best Regards,
    ThemeLooks Support Team

    October 25, 2018 at 5:33 pm in reply to: Missing fa icon #4933
    ThemeLooks Support Team
    Keymaster

    The Username & Password also does not work.

    Best Regards,
    ThemeLooks Support Team

    October 25, 2018 at 4:47 pm in reply to: Missing fa icon #4931
    ThemeLooks Support Team
    Keymaster

    The URL does not work. Please check out the screenshot as a reference http://prntscr.com/laafiq

    Best Regards,
    ThemeLooks Support Team

    October 25, 2018 at 3:42 pm in reply to: Missing fa icon #4929
    ThemeLooks Support Team
    Keymaster

    Hi Mads,

    Please provide us the URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    October 25, 2018 at 11:30 am in reply to: Pricing on productpage #4927
    ThemeLooks Support Team
    Keymaster

    The issue does not a CSS issue. It’s a core coding issue or it can be a plugin conflict issue. That’s why the price shows twice. You could check out our live demo there has no issue like your one.

    So, we are unable to assist you with this issue.

    Please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

    Best Regards,
    ThemeLooks Support Team

    October 25, 2018 at 11:12 am in reply to: Hoskia FontAwesome #4926
    ThemeLooks Support Team
    Keymaster

    Hi Christopher,

    We found out the issue. Please check out the screenshot as a reference http://prntscr.com/la6iut

    In this issue, please contact your hosting provider.

    Best Regards,
    ThemeLooks Support Team

    October 24, 2018 at 5:24 pm in reply to: Hoskia FontAwesome #4924
    ThemeLooks Support Team
    Keymaster

    Please provide your WHMCS admin, wp-admin and cPanel access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic link as a reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

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Viewing 15 posts - 3,286 through 3,300 (of 5,045 total)
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