[ThemeLooks Support Team]

Hi Anton,

Please check out the screenshot http://prntscr.com/j68ymt to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi heeseung,

First of all, this is a WordPress Theme. Moreover, we provided WHMCS template to use separately with the latest WHMCS support and our provided WHMCS template is fully compatible with latest stable WHMCS v7.5.1.

Furthermore, we are not providing any backdated WHMCS support like WHMCS 7.4.2. Because there was a lot of bugs that fixed by WHMCS team in the latest WHMCS version. Also, they added more features in the latest WHMCS version.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Natalia,

We are really sorry to say that there has no option to show the email in the header based on the theme responsive UI design. We disabled the email because it looks crowded in the header in mobile view.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Richardson,

Sorry for the inconvenience.

Please provide us your website URL to review the issue to fix.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

In this issue, you need to hire someone else to customize the theme based on your needs and requirements.

Moreover, please learn more about our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Andrew,

We are really sorry for the inconvenience.

Now we have created a separate forum for Singara WordPress theme. Please post your topic here https://www.themelooks.com/support/forums/forum/singara/wordpress-theme/

Please Note: Our support team is on a vacation and won’t be able to respond to support questions until 22 June 2018.

Please wait with patience until 22 June 2018.

Best Regards,
ThemeLooks Team

[ThemeLooks Support Team]

Hi sokratis,

This is a WHMCS Bridge issue. However, you could get rid of the issue to use the custom CSS below.

body.page-template-template-whmcs {
    height: auto;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please download and use the updated theme v2.0. After then remove the “vpnsf” plugin and reinstall the updated “vpnsf” plugin (that has been provided with the updated theme) to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you could contact our sales team using our Envato Market (themeforest) profile contact form to click here https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Banjo,

Sorry for the inconvenience.

Please let us know which version of the theme are you using. Also, let us know your WordPress and hosting server PHP version.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Haitham,

Please deactivate the plugin called Smush that conflicted with the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Natalia,

Sorry for the inconvenience.

We have fixed the issue and updated the theme on ThemeForest. Please download and use the updated theme to get rid of the issue.

Best Regards,
ThemeLooks Team

[ThemeLooks Support Team]

Hi David,

As we said we have listed this in our theme update list. If possible we will try to fix the issue in our future update of the theme.

We also tried some popular themes and we got the same issues in the front-end editor and it only happens in some specific section when the design is something unique/different from general design. That’s why we recommended using back-end editor.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue just stop the coming soon mode for a while to give us time to review the issue and find out the correct CSS that can be worked and fixed your issue. Otherwise, we will unable to assist you on this issue.

Best Regards,
ThemeLooks Support Team

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