[ThemeLooks Support Team]

We are really sorry to say that, we are unable to confirm which file are used for the invoices.

As we said, we are providing WHMCS Template by customizing WHMCS default Six Template’s header, footer and color ONLY based on our template/theme. That means, we are not responsible and unable to support for WHMCS system issues. This is because, we didn’t do anything in the system or we are not the developer of WHMCS system, we just customized WHMCS default six template’s header, footer and color ONLY based on our template/theme.

In this issue, you could use cv5 template and change the color to follow the steps below.

1. Open head.tpl file from includes folder
2. Update the file name main-color-5.css to main-color-4.css check out the screenshot as reference http://prntscr.com/j9uwye

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Xantron,

Mainly, in WHMCS v7.5.0 has some issues like this. That’s why, WHMCS team updated WHMCS v7.5.1 very quickly to fix those issues and we are working on it to update our items with WHMCS v7.5.1

Please wait with patience for the next update of the template. You will get notified via email when the template update will available.

– Note about WHMCS Template Support: We are providing WHMCS Template by customizing WHMCS default Six Template’s header, footer and color ONLY based on our template/theme. That means, we are not responsible and unable to support for WHMCS system issues. This is because, we didn’t do anything in the system or we are not the developer of WHMCS system, we just customized WHMCS default six template’s header, footer and color ONLY based on our template/theme. So, if you have any question about WHMCS Template’s header, footer and color, then you could ask to get support. Otherwise, contact with WHMCS support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Thanks to inform us about those issues.

We have listed this in our template update list. We will fix this in our next update of the template.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Zafer,

In this issue, you could use Loco Translate plugin. This is because, our theme is fully translate ready.

You could review the Loco Translate plugin Beginner’s guide, here https://localise.biz/wordpress/plugin/beginners

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

It’s alright.

Mainly, in WHMCS v7.5.0 has some issues like this. That’s why, WHMCS team updated WHMCS v7.5.1 very quickly to fix those issues and we are working on it to update our items with WHMCS v7.5.1

Please wait with patience for the next update of the template. You will get notified via email when the template update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Richard,

First of all, please extend your support, because your FREE support was expired on 2018-02-11.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mario,

We are working on the update.

Please wait with patience for the next update of the template. You will get notified via email when the template update will available.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Zafer,

Please provide us your WHMCS URL to review the issue. Also, let us know your WHMCS version.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Mario,

First of all, please extend your support, because your FREE support was expired on 2017-10-07.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that, it’s not a bug, it’s the lack of experience about CSS. You will find out more issues like this if you don’t have a good experience on CSS. However, it’s not the template issue, it’s all about your needs of customization.

In this issue, just use !important after the height like as the example below.

.banner--section {
    overflow: hidden;
    height: 494px !important;
}

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Please follow the steps from the provided documentation to install the theme and import the demo date properly.

Moreover, you will get there (in the provided documentation) video tutorial playlist link to customize the theme in the proper way.

Best Regards,
ThemeLooks Team

[ThemeLooks Support Team]

First of all, this is just an HTML Template not a Theme.

Moreover, could you please describe us, what kind of bug is this? Didn’t you get the template as this is having in the demo?

If yes, then this is must be a customization.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

If there has no option in the bxslider (that we have used for the slider) that you are looking for, then there has nothing in our hands to assist you.

Please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We have tested the code before providing you and it’s a working code. Also, we have reviewed your website and we have seen the code is working well on your website too.

However, if you found it’s not working for you then you could check out the slider options here https://bxslider.com/options/ or you could hire someone else to customize the template based on your needs.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Pedro,

First of all, please extend your support, because your FREE support was expired on 2018-03-29.

Best Regards,
ThemeLooks Support Team

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