ThemeLooks Support Team

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Viewing 15 posts - 4,096 through 4,110 (of 5,045 total)
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  • in reply to: add php code into copyright area #2805

    Hi John,

    Sorry for the inconvenience.

    However, there will not support/work any PHP code in the copyright area. You will able to add only the HTML <a></a> tag in the copyright area.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Envato Market Affiliate and Item Showcase Plugin #2803

    If you added the Envato API Token, then upload the plugin/script on your hosting server. This is because, the plugin/script only works on an online server, because it’s works based on an online API (Envato API) and doesn’t work directly on local computer without a server.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: checkbox don't work fine #2796

    Sorry for the inconvenience.

    Please add the CSS below to the custom.css file to fix the issue.

    .checkbox > label > span:after,
    .radio > label > span:after {
        top: 50%;
        margin-top: -12px;
    }

    However, we have also listed this issue in our template update list. We will fix the issue for the template in our next update of the template.

    Best Regards,
    ThemeLooks Support Team

    in reply to: There is no footer variations. #2792

    Hi Hasanuzzaman,

    Thanks for your suggestion.

    We have listed your request in our template update list. We will try to add more footer variations and error and success message design in our future update of the template.

    Best Regards,
    ThemeLooks Support Team

    in reply to: checkbox don't work fine #2790

    Your provided link does not refer us the exact page. Please send us the exact link to remove the iFrame.

    Moreover, send us your website URL to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: SociFly Multipurpose and bootstrap datepicker 3 #2789

    Please Note: our template is all about those components that included in our template based on the template UI.

    If you need more components based on your needs, then you have to customize the template with your own or you need to hire someone else to customize the template based on your needs.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: SociFly Multipurpose and bootstrap datepicker 3 #2786

    Hi Emanuele,

    We are really sorry to say that, we are unable to assist you for a 3rd party plugin that is not included in our item. In this issue, you need to hire someone else to customize the template for you based on your needs.

    Please check out below our item Support includes:
    – Answering technical questions about item’s features
    – Assistance with reported bugs and issues
    – Help with included 3rd party assets

    Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Inconsistent Pagesize, Request & Performance on Gtmetrix #2785

    Hi Dhananjay,

    As we have said, we will try to improve our theme performance in our future update of the theme. That means, if possible. We are not confirming.

    Please Note: our theme is all about that we have described in the item details page and have in the live demo.

    So, if you need more performance, features or something else, then you could definitely ask us. However, it’s not including the item support. If possible, we will update our theme with requested features or something else. Otherwise, you need do those with your own or need to hire someone else.

    Please check out below our item Support includes:
    – Answering technical questions about item’s features
    – Assistance with reported bugs and issues
    – Help with included 3rd party assets

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Banner Problem #2784

    Hi Pedro,

    There have a lot of options for banner, slider, image and content. Please experiment with the options. This is because, it’s not an issue. It’s all about your selected/used options. So, try other options or use default options to check out the screenshot https://ibb.co/cgQqUm

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: checkbox don't work fine #2781

    Hi Emanuele,

    Could you please refer us the page, where is the checkbox?

    Best Regards,
    ThemeLooks Support Team

    in reply to: SociFly Multipurpose and bootstrap datepicker 3 #2780

    Hi Emanuele,

    Could you please provide us a screenshot, are you talking about for which datepicker?

    Also, please refer us the page.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Envato Market Affiliate and Item Showcase Plugin #2776

    Hi Ajay,

    Sorry for the inconvenience.

    Moreover, you have to add & use your own Envato API Token to get working the plugin/script. Please review the provided documentation to get the instruction or follow the steps below. Check out the screenshot as reference http://prntscr.com/hnhy2a

    1. Get your token form https://build.envato.com/api/
    2. Then open envato-api.php file
    3. Paste your token

    Please Note: the plugin/script will not work until you provide your own Envato API Token.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Inconsistent Pagesize, Request & Performance on Gtmetrix #2774

    Hi Dhananjay,

    We are really sorry to say that, in this issue, you need to optimize the theme based on your needs.

    Please Note: we have not mentioned anywhere in our item page that our theme has high performance on Gtmetrix or others.

    However, we have listed this issue in our theme update list. We will try to improve our theme performance in our future update of the theme.

    Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    Hi Patricia,

    We are really sorry to say that, we are unable to assist you on those issues.

    We are only available to assist you in the listed below.
    – Answering technical questions about item’s features
    – Assistance with reported bugs and issues
    – Help with included 3rd party assets (*that we have used/included in our item)

    Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Google map error #2762

    You have to give a comma after zoomControl: true, Please check out the screenshot as reference https://prnt.sc/hk5jar

    Please don’t edit anything in the wrong way in the main.js file. Otherwise, nothing will work and you will get error.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,096 through 4,110 (of 5,045 total)