ThemeLooks Support Team

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Viewing 15 posts - 4,156 through 4,170 (of 5,045 total)
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  • in reply to: cmb2_Plugin Update_Screw up #2641

    Hi Arturo,

    Sorry for the inconvenience.

    This is all about CMB2 Plugin update issue. Please remove the installed CMB2 Plugin and reinstall the CMB2 Plugin to fix the issue.

    Moreover, please create your own topic if you have an issue and don’t reply in someone else created topic.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: buttons style #2640

    Hi Patricia,

    Sorry for the inconvenience.

    However, there is no demo page available that you are looking for. We have listed this in our theme update list. We will try to add a demo page in the future update of the theme.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Admin Error #2636

    Hi Pedro,

    We have fixed the issue and updated the theme on themeforest. Please download & use the updated theme to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: unable to create ajax tab section #2634

    Hi DEEPAK,

    Sorry for the inconvenience.

    However, this is just a static HTML template and we have just shown there the design & preload effect, how it will look like when someone click on the next button. We don’t use any tab there.

    The idea is, there will show the latest posts by default. When someone click on the next button, then it will show older posts with a preload effect, that’s it. In this issue, you need to convert the template with PHP or WordPress to make it works dynamically.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problems on the template. #2632

    Please follow the steps below.

    1. Open contact.html file.
    2. Find the comment Google Map API
    3. Update the ‘API Key’ with your own api key. (Here is a guide about How To Get A Key plus a Video Tutorial)

    Best Regards,
    ThemeLooks Support Team

    in reply to: theme bug #2630

    We are really sorry about this. We will update the theme shortly to fix the issue. Please wait with patience for the update. You will get notified via email when the theme update will available.

    Thanks to inform us about the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: theme bug #2628

    Please confirm us, after updating which plugin you have faced the issue? Please confirm us the name. Is it our theme required plugin?

    Best Regards,
    ThemeLooks Support Team

    in reply to: theme bug #2626

    Please update your server PHP version to minimum 5.6.25 to fix the issue.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problems on the template. #2623

    Please Note: this is just a static HTML template. So, the search function will not work until you will convert the template with the PHP or WordPress.

    Moreover, we have provided the 404 page & blog pages to show only the design, how the designs will look like.

    In this issue, you could buy the WordPress version of the HostWHMCS https://themeforest.net/item/hostwhmcs-responsive-hosting-and-whmcs-wordpress-theme/19204695

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problems on the template. #2621

    We are really sorry to say that, we are unable to provide support for a browser extension.

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Save Function #2618

    Hi James,

    Sorry for the inconvenience.

    We have reviewed the issue on your website dashboard. The issue raised because the Visual Composer conflict with the latest WordPress version 4.9.

    We will update the theme shortly to fix the issue. Please wait for the update. You will get notified via email when the theme update will available.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Problems on the template. #2617

    Hi Filip,

    If the ABP Adblock conflict with the template, then please stop using the ABP Adblock. This is because, there has no solution available for the issue.

    Moreover, please check out the provided documentation FAQ to make the Mailchimp subscription form working. In this issue, you just need to change the action URL with your own Mailchimp subscription form action URL. Please check out the video tutorial here https://www.youtube.com/watch?v=tc_83lnY0CQ

    Thanks for your understanding.

    Best Regards,
    ThemeLooks Support Team

    in reply to: theme bug #2615

    Hi Chadli,

    Sorry for the inconvenience.

    However, this is all about your internet connection/speed issue. So, please check your internet connection/speed to fix the issue.

    Also, you could follow the steps below.

    1. Clean your full database “OR” reinstall a new WordPress with a new database
    2. Then install the theme
    3. Then install all of the required plugins
    4. Then active all of the installed plugins
    5. then import all of the demo data (wait until all of the demo data are imported completely)

    Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/ before post a topic or ask a question.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Save Function #2612

    Please provide your wp-admin access using our Envato Market (themeforest) profile contact form https://themeforest.net/user/themelooks#contact (screenshot as reference http://prntscr.com/gkmr2r ) including this support topic URL/link as reference to review the issue to fix.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Save Function #2610

    We have seen that, you have customized/changed everything on your website. That means, everything is working perfectly. That’s why, we are unable to understand your issue. So, please provide us some screenshot/video with details of your issue. Also, specify the section name that is not working from your side.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,156 through 4,170 (of 5,045 total)