[ThemeLooks Support Team]

We are really sorry to say that, we are unable to delete the topic. This is because, it’s a proof of our support that we have provided to you.

By the way, congratulation! we have seen that you have fixed the issue to follow our provided solution.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

We are really sorry to say that, we are unable to assist you with this issue, when the issue raised for your wrong editing/customizing of codes. This is because, it’s not included our item support. We are only available to assist you on those issues, if our template has an issue to fix.

Thanks for your understanding.

Moreover, please learn more our support policy (item support includes & not includes), here https://www.themelooks.com/support/support-policy/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

This is all about your wrong editing/customizing of codes. We have seen that you have added the <button> tag in an <a> tag, also included href to index.php file. Please check out the screenshot as reference http://prntscr.com/gs6vn7 That’s why, the button redirects to the index page when you click on the button.

You will find out the issue, when you will compare your website code with our template code. Please recheck & compare carefully your website menu code with our template menu code to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Backup your theme/style folder and files before update the theme & plugins. Also, read the changelog.

========================================================================
Updates & Changelog list included in “documentation/changelog” (folder).
========================================================================

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Lewis,

First of all, please download and use the updated theme and plugin. Please make sure, you have the latest version of the theme and theme recommended plugins.

After then, recheck all of the issues, then contact with us again.

Moreover, for your 1st & 2nd issues, provide us your website URL to review the issue after update the theme and theme recommended plugins.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Paul,

Please follow the steps from the screenshot below.

To upload gallery image
http://prntscr.com/grfzo3
http://prntscr.com/grfzxf
http://tinyurl.com/ybbkbyk5

To set in page gallery section
http://prntscr.com/grg1i5
http://prntscr.com/grg1n2

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Paul,

We will check the issue ASAP. If needed, we will fix the issue and update the theme. You will get notified via email when the theme will update.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi There,

Normally, a plugin does not work with every theme by default. In this issue, it’s need to customize the theme or plugin to compatible with each other.

By the way, you could try this plugin https://wordpress.org/plugins/facebook-like-box-widget/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tay,

We have updated the theme and added the features to use 4 plans in a row. Please download and use the updated theme to get the features.

Please Note: read the changelog carefully before update the theme.

========================================================================
Updates & Changelog list included in “documentation/changelog” (folder).
========================================================================

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

1 & 2. If you remove the header section of the section layout, then it will work hidden. It keeps all of the header settings. This is because, the header section is a different section from others, also the settings are different for header section. Please follow the steps from the screenshot to setting up the header section.
http://prntscr.com/gptq8b
http://prntscr.com/gptr26

3. In this issue, you need to hire someone else at this moment to customize the theme based on your needs. By the way, we have listed this in our theme update list. We will try to add the features to use 4 plans in a row in our next update of the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Yes, please do the same for other pages.

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our Theme and our support too. It will give us inspiration and make us more ‘happy’ to support.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you could import your own rates file through database only.

Please follow the steps below to import your own rates file through database.

1. Go to your website database
2. Find the table called wp_voip_country (please check out the screenshot as reference https://prnt.sc/gozdjv )
3. Import your own rate file there

Please note: Before import your own rate file, export the table with your chosen file format and open the file in a code editor to check the table data format.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Johan,

Please place the keywords on top of the page like in the screenshot. (Screenshot: http://prntscr.com/goyjvu )

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Johan,

That’s called color switcher. We have used the color switcher only for the demonstration purpose to show our template demo color versions. Moreover, the color switcher change the color temporarily and it’s not a template feature. That’s why, it’s not included with the main_files of the template.

Thanks for your understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Johan,

This is not a problem. Based on the template development process, the images will not show in the small devices. You could review our live demo as reference.

Best Regards,
ThemeLooks Support Team

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