[ThemeLooks Support Team]

Hi Lewis,

In this issue, you just need to disable the footer widgets from here http://prntscr.com/fv1m8s

Moreover, please watch the video tutorials (here https://www.youtube.com/playlist?list=PLbmIKrgYlRbpUN1Y2pG2-cqTdXgvUlW6d ) to customize the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Nicu,

Please follow the steps below.

1. Clean your full database “OR” reinstall a new WordPress with a new database
2. then install the theme
3. then install all of the required plugins
4. then active all of the installed plugins
5. then import all of the demo data (wait until all of the demo data are imported completely)

Moreover, you could watch the video tutorials (here https://www.youtube.com/playlist?list=PLbmIKrgYlRboPSeESLrmeB4i22lVtrvmB ) to customize the theme.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Alex,

You could buy the WordPress Theme version of this template from here https://themeforest.net/item/bizwalls-responsive-voip-virtual-phone-business-wordpress-theme/20294449?ref=themelooks

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Ahsan,

Please follow the steps from the documentation that we have provided with the main_files.

==========================================================================================
WHMCS Template included in “main_files/whmcs-template/whmcs-7.1 & whmcs-7.2.2” (folders) with installation instruction “readme.txt”
==========================================================================================

==========================================================================
Well Sorted Documentation included in “main_files/documentation” (folder).
==========================================================================

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Tarak,

This is not the template issue.

This is all about your setting issue from admin panel.

Please review the information https://docs.whmcs.com/Support_Center#Search_Engine_Friendly_URLS to fix the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi viktor,

If the code works directly without providing support to compatible with a phpbb style, then it can be the phpbb cache issue. In this issue, you need to remove the phpbb cache to check the changes. Please review the provided documentation about how to remove phpbb cache?

If the code doesn’t work directly without providing support to compatible with a phpbb style, then the code will not work with ForumUS. This is because, ForumUS is not supporting the “adblock detection html code” by default. In this issue, you need to hire someone else to integrate the “adblock detection html code” to get support & make compatible with ForumUS.

Thanks for understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Shane,

Sorry for the inconvenience.

Please add below CSS code in the custom.css to fix the issue:

@media screen and (max-width: 767px) {
  #header #main-menu .dropdown-menu a {
      color: #fff;
  }
}

Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will make us more ‘happy’.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please follow the steps below to disable the Tawk.to live chat.

– Open main.js file from js folder
– Then search for the comment Live Chat Widget
– Comment or remove the code (check out the screenshot as reference http://prntscr.com/do2adj )

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

In this issue, you could to hire someone else to customize the WHMCS template to compatible with WHMCS Bridge Or you could use the WHMCS Template separately and change the menu & menu URL from header.tpl file based on your WordPress menu.

Please Note: we have provided the WHMCS template for separate use only. That’s why, it’s not compatible with WHMCS Bridge.

Thanks for understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Jan,

Sorry for the inconvenience.

First of all, we have used the WHMCS Template separately in the demo and changed the header, footer, menu & menu URL based on the WordPress Theme. Also, we have provided the custom WHMCS Template in the “WHMCS” folder with the main_files.

If you are using the WHMCS Bridge free version, then you will only able to use default six template. So, you will not get the custom styles. This is because, you will not able to use our provided custom WHMCS template with the WHMCS Bridge free version.

If you are using the WHMCS Bridge Pro version, then you will able to use our custom template that we have provided in the “WHMCS” folder with the main_files.

Or you could use our provided WHMCS Template separately and change the header, footer, menu & menu URL based on the WordPress Theme like the demo.

Thanks for understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Joel,

We have double checked your website in the small devices, but we have not found any issue like you have described.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

You could send the information with this support topic link as reference through our Envato Market profile contact form, here https://themeforest.net/user/themelooks#contact to review the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Please provide us your website URL to review the issue.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi Joel,

Sorry for the inconvenience.

However, it’s normal that the slider images and other parallax images will not show fully in small devices like as a large device with the full background image. This is because, all of the images are background images. When you are browsing your website with a small device, then your website section’s content will show responsively below each other and the section background image will be large based the content. It’s called responsiveness.

If the section shows in the small device fully like as a large device with the full background image, then the section content will show too small (not readable) and no one able to read the text.

Moreover, it’s not acceptable nowadays.

Thanks for understanding.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hi nicu,

Sorry for the inconvenience.

The error shows for the old version of your server PHP or the old version of WordPress.

Please update your server PHP version to minimum 5.6, also update your WordPress to fix the issue.

Best Regards,
ThemeLooks Support Team

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