ThemeLooks Support Team

Forum Replies Created

Viewing 15 posts - 4,621 through 4,635 (of 5,045 total)
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  • in reply to: Slider Header Page #1398

    In this issue use the value 8000 (8s=8000).

    Best Regards,
    ThemeLooks Support Team

    in reply to: Custom section in 'Custom Page' template #1393

    Hi Brendon,

    Sorry for the inconvenience.

    However, based on the theme development process, there is no option to use a section multiple times in a page. However, we are trying to overcome the issue.

    Moreover, we have listed your requested feature in our theme update list. We will add the feature in the next update of the theme.

    Best Regards,
    ThemeLooks Support Team

    in reply to: main page slider #1392

    Hi There,

    Sorry for the inconvenience.

    In this issue, you need to write & use custom CSS.

    By the way, you could provide us your website URL and a screenshot of the issue to get the custom CSS code to use.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How makes the Hire me and Contact me works? #1389

    Hi There,

    In this issue, you just need to change the example email address & update with your email address to follow our provided documentation.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Remove Tawk chat #1388

    Hi Thom,

    Sorry for the inconvenience.

    By the way, Please follow the steps below to remove the Tawk.to live chat.

    • Open main.js file. (For both html & whmcs template js/main.js)
    • Then search for the comment Live Chat Widget
    • comment or remove the code
    • (check the screenshot as reference http://prntscr.com/do2adj )

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Removal of Tawk.To IFRAME #1386

    Hi Andy,

    Sorry for the inconvenience.

    By the way, Please follow the steps below to remove the Tawk.to live chat.

    • Open main.js file. (For both html & whmcs template js/main.js)
    • Then search for the comment Live Chat Widget
    • comment or remove the code
    • (check the screenshot as reference http://prntscr.com/do2adj )

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: navigation menu issue on mobile layout #1383

    Hi Bruno,

    We are really sorry to say that we are unable to help you in this issue.

    This is because, the issue raised for your customization in a wrong way. Please double check again everything that you have edited/customized.

    By the way, you could review our template demo as reference http://themelooks.us/demo/cvit/html/version-1/ and you will see there is no issue like your one.

    In this case, we will suggest you that customize the template in a proper way. IF you are unable to customize the template in a proper way, then hire someone else expert to customize the template for you based on your requirements.

    Best Regards,
    ThemeLooks Support Team

    in reply to: navigation menu issue on mobile layout #1381

    Hi Bruno,

    Sorry for the inconvenience.

    By the way, you did a mistake when you have customized the template. Please check the screenshot below as reference. There will be the strong closing tag </strong>
    http://prntscr.com/evt8zl

    Please don’t forget to give us ‘rating and review’ (on https://themeforest.net/downloads ), if you like our template and our support too. It will give us inspiration and make us more ‘happy’ to support.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Removing Banner Animation!! #1378

    Hi There,

    We are really sorry to say that, in this issue, you need to hire someone else to customize the template based on your requirements. This is because, based on your requirement, there will need to write custom HTML, CSS & JS codes.

    By the way, please learn more the item support includes & not includes, here https://themeforest.net/item/hostwhmcs-responsive-web-hosting-with-whmcs-template/17591702/support

    Best Regards,
    ThemeLooks Support Team

    in reply to: Header Logo Issue #1376

    Hi There,

    In this issue, you could use below code instead of your code that you have used.

    <a href="/index.html" class="navbar-brand" style="padding-top: 0; padding-bottom: 0;">
        <img src="img/logo.png" alt="logo" width="110px" height="auto">
    </a>

    Best Regards,
    ThemeLooks Support Team

    in reply to: I am not able to login in my ACP #1374

    That means, you have customized the style in a wrong way.

    Moreover, of course, you could customize the style, but in the proper way not in a wrong way.

    If you customize the style in a wrong way, then it will raise issues like that you have already faced or others.

    Please Note: If you are unable to customize the style in the proper way, then you need to hire someone else who is an expert in phpBB to customize the style for you based on your requirements.

    Best Regards,
    ThemeLooks Support Team

    in reply to: How to change Slider timing #1372

    Hi There,

    At this moment, there is no option to setup the slider speed. However, we have listed this in our updated list of the theme.

    If you need earlier, then you could do it manually to edit the main.js file from ecohosting -> js -> main.js and follow the screenshot below as reference.
    http://prnt.sc/eu6kpl

    Best Regards,
    ThemeLooks Support Team

    in reply to: I am not able to login in my ACP #1369

    Hi There,

    First of all, activate the prosilver (phpBB default style) and try to login in the ACP. After then, inform us the result.

    2nd, install our ForumUS style again without customization. We have seen you have customized the style that you are using in your website/forum. In this issue, you could download again the style from Themeforst and install the style again. After then, try to login in the ACP & inform us the result.

    Best Regards,
    ThemeLooks Support Team

    in reply to: Missing a CSS file? #1368

    Hi There,

    Sorry for the inconvenience.

    Please let us know your phpBB version. If your phpBB version is less than 3.1.10 or 3.2.0, then update your phpBB version. This is because, our ForumUS phpBB style only support phpBB version 3.1.10 & 3.2.0 that we have provided separately in the main_files.

    Moreover, please follow the installation instruction carefully & properly from the documentation, that we have provided with the main_files.

    Best Regards,
    ThemeLooks Support Team

    in reply to: I am not able to login in my ACP #1364

    Hi There,

    Sorry for the inconvenience.

    Please let us know your phpBB version. If your phpBB version is less than 3.1.10 or 3.2.0, then update your phpBB version. This is because, our ForumUS phpBB style only support phpBB version 3.1.10 & 3.2.0 that we have provided separately in the main_files.

    Best Regards,
    ThemeLooks Support Team

Viewing 15 posts - 4,621 through 4,635 (of 5,045 total)