[ThemeLooks Support Team]

Hello Adam,

We are sorry to say that there is no way to use more than one slider on a page.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

2. We didn’t find any issue like this on your website. Please check out this screenshot as a reference https://prnt.sc/iB5jSEI1m5I3

3. We have reviewed your website and we found it’s a 3rd party plugin conflicting issue. Please try to deactivate 3rd party plugins one by one to check the issue which plugin conflicts with the FoodBook.

Moreover, we have own notification sound system in the Branch Manager, Kitchen Manager & Delivery boy dashboard. When a new order placed or assigned then it sounds. Hence, there is no email notification system. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We have reset your purchase code. Now you will be able to reuse it.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

1- We are sorry to say that there are no pre-built options to get this. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

2- Please provide your website ULR to review the issue.

3- Please provide your wp-admin, Branch Manager & Kitchen Manager (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello Lukas,

Please provide your wp-admin, Branch Manager & Kitchen Manager (URL, Username & Password) access using our Envato Market (codecanyon) profile contact form https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) including this support topic link as a reference to review the issue to assist.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We have created a page on your website https://sonethost.com/this-is-test-page/ and we didn’t find any issue with this custom page. Also, unable to find out the issue why you are getting issues with your created pages.

Please check this video tutorial https://www.youtube.com/watch?v=UyBCxyhayJM&list=PLbmIKrgYlRbqAb4qK2uA_liY-8F_vKGJ7&index=7 to create a page in the proper way.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are trying to figure out the issue. Please wait with patience for our further response.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

1- Is there a feature I can use to send sms notifications about order status (maybe a WooCommerce extension will work for this purpose or with your plugin?).
– We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

2- The Branch Manager page is not showing the filters fields (I am attaching an image for reference) how can I fix this?
https://drive.google.com/file/d/1-JYRDbXlFj5ehoYYUZRwI8AADujurIiE/view?usp=sharing
– Your link is not working for the reason of permission.

3- Emails keep getting in junk mail, is there something I need to configure in your plugin so this stop happening and emails get into customers inbox?
– It’s all about your hosting email server issue. There is nothing to do with our plugin.

4- How the map delivery works? I see no documentation on this and is not showing in the checkout page. Where it is supposed to show?
– The delivery map will show in the order details of the delivery boy’s dashboard.

5- Stripe credit card fields are to small, how to fix this?
https://drive.google.com/file/d/1slpAxVIh7u8CPbZ64EAeTv8b1xXwcgCR/view?usp=sharing
— Your link is not working for the reason of permission.

6- How to configure the delivery distance from the branch location by street direction, so we can create like a perimeter (find image attached).
https://www.dropbox.com/s/jo2u9lxffawr3tq/Screen%20Shot%202022-03-17%20at%204.54.34%20PM.png?dl=0
– Your link is not working for the reason of permission. Moreover, we have an Addon for Multi-delivery Fees. You can check this out https://codecanyon.net/item/foodbook-multidelivery-fees-addon/31824135

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry to say that there are no pre-built options to do those. If you need a customization service based on your specific needs and requirements then please send a message using our Envato Market (codecanyon) profile contact form to click here https://codecanyon.net/user/themelooks#contact (screenshot as reference https://prnt.sc/10o0iwt ) with your requirements with details to get a quote.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Did you check these settings https://themelooks.biz/documentation/woodelivery/2021/05/01/how-to-work-delivery-ability-location-check-system%e2%80%8b/ ?

If your answer is yes, then it’s all about a 3rd party plugin conflicting issue.

Please try to deactivate all of the 3rd party plugins 1 by 1 to check which plugin conflicts and creates the issues.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Dear John,

Our theme has no issue as we have double-checked our theme. Also, we have more than 235 customers of this theme and no one has this type of issue as you can check this support forum.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

1. We are sorry to say that your request does not cover the item support as it’s all about customization service requests. Please learn more about the Envato Market (themeforest) item support policy (item support includes & not includes), here https://themeforest.net/page/item_support_policy

2. As we mentioned before, you have created another page https://sonethost.com/affiliate-program/ and it has no issue on the mobile menu. Could you please let us know in detail what you have done with https://sonethost.com/website-design/ page?

3. Use a plugin where you can choose the images that will not affect the lazy load function.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please check out this screenshot https://prnt.sc/FYKmD8aCtSV- to hide the section. However, if you hide the section then it’s not possible to display only closing time notice. Because the closing time notice works depending on the selection of the time.

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

Please set the time zone properly by following this Doc https://themelooks.net/documentation/plugin/foodbook/how-to-set-the-time-zone/

Best Regards,
ThemeLooks Support Team

[ThemeLooks Support Team]

Hello,

We are sorry for the inconvenience. Our team is trying to fix the issue.

Could you please let us know your specific issues to assist you?

Best Regards,
ThemeLooks Support Team

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